Question about HP Laserjet CM2320fxi All-In-One Printer

2 Answers

I have a CM2320FIX all in one pritner. Scanner

I have a CM2320FIX all in one pritner. Scanner Error 5. I turn off and turn on machine. Still same message. Also, the machine makes clicking noises when initializing.

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 223 Answers

This printer has a definite hardware failure which requires for the formatter board and the scanner assembly to be replaced. Contact hp a soon as possible in order to have an onsite tech dispatched.

you can try doing a hard or reset or nvram:
1. Turn the printer off
2. Hold down the right arrow and the cancel button
3. Reboot the printer while holding the buttons and hold until permanent storage is displayed. Let go of the buttons and wait for the ready message on the display.

Hp's tech support line is 1800-334-5144

Al
Eliteprintersolutions@gmail.com

Posted on Jul 14, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

It works! thank you AL! You save me usd$400 which they want to replace the part is not broken!

Posted on Aug 03, 2012

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Error code c-c 152


I think your problem comes from the scanner, try the operation if you have anotherPWB-C when you turn on the machine.

5/16/79 CC151: Error upon startup ROM contents (MSC)
5/16/80 CC152: Error upon startup ROM contents (Scanner)
5/16/81 CC153: Error upon startup ROM contents (PRT)
5/16/82 CC154: Error upon startup ROM contents (PH)
1 Check the ROM version. -
2 Rewrite the firmware. -
3 Replace the Appropriate board.

Apr 25, 2012 | Konica Minolta bizhub 250 All-In-One Laser...

1 Answer

2820 error 2


Kevin_Trenow is correct with his solution to the HP colour Laserjet 2820 error code 5 problem - Thank you.

The symptoms are that the machine turns on but after initial movement of the lighted up scanner, there is a disturbing ratcheting noise as if the scanner is trying to move but can't. The machine comes up with error 5 and suggests turning off and on again - this is a waste of time.

1. The top document feeder is released by detaching the multiplug and simply (carefully) removing the whole section.

2. This allows the removal of 8(?) screws from the second layer which contains the glass platform. The screw heads were removed using a star drive, labelled CR-V T10. (Buy Draper 31 piece Precision Screwdriver and Bit set; part no. PSS31)

3. Carefully lever off the grey surround with button labels on it - probably between 6 and 8 clips attach it.

4. Now lift/gently lever off the glass containing layer.

5. Use a spectacle wipe or erquivalent to wipe the glass over the white strip (This is the problem - the scanner light needs feedback from the white strip to end up in the correct position - the 'ratcheting noise is caused as the stepper motor continually moves the head to find the feedback point)
NB. The glass above the white strip will look perfectly clean - looks can deceive!

6. Replace the glass containing layer, ensuring it is clipped in - don't screw up yet in case more cleaning is required

7. Turn on and the scanner light should end up in the required position.

8. Replace screws, replace lid, push on grey panel and you should have a fully working machine for the price of a spectacle wipe.

Mar 13, 2012 | HP LaserJet 2820 Printer

2 Answers

We have this machine at our church purchased a three yr. warrant with it and it expired 5 mths. ago, but during the warm up it begins to make sort of a grinding noise, then display says scanner error #...


Scanner error 5 indicates that the scanner head is not moving. This is most often caused by a bad scanner motor. If you open the ADF top, you should see the main scanner glass and then a small piece of glass. This smaller glass is held in place by one screw and a plastic retainer. Remove the screw and retainer, pop the glass out and smell the inside of the scanner. If you smell burned elecrical then that motor has definitely failed and you either have to try and find another scanner or find a donor motor. (the HP 3380, 3330 and M2727 all use the same motor).

May 13, 2011 | HP LaserJet 2840 All-In-One Printer

1 Answer

Scanner error 5 when turned on


scanner assy. needs to be replaced (the upper part with glass)
order from hp scanner assy. and machine will work as new again.

Sep 23, 2010 | HP LaserJet 2820 Printer

1 Answer

Computer says it cannot initialize the scanner


insert installation cd adn perform add a device. or if your pritner is connected to bluetooth it will not scan. as blue tooth signal is not strong enough to scan from pritner to computer. it works on some but don't work on all blue tooth

Dec 15, 2009 | HP Photosmart C5280 Printer

1 Answer

Printer says there is a paper jam and there is no paper in there.


first thing you need to do is will do the overriding the error

1. open the pritner access door fo the printer
2. if the printhead or ink cartirdges already in center remove the ink cartridges and the printhead
3. If the printhead already removed close printer access door., Turn Off the pritner then after 10sex turn It own.

4. Now your pritner should detect no printhead installed not paper Jam., If you still recieved paper jam error without the pritnhead installed you need to have a printer replacement call kodak toll free number 1 800 421 6699 ext 05

5. Now if the message is pritnhead not installed., reseat the printhead and the ink cartordges then close the pritner access door., If your ecived same message paper jam., You need to replace the printhead you may also call kodak 1 800 421 6699, and have your free printhead replacement.

Most of the time overriding the error message solve the problem

Nov 17, 2009 | Kodak ESP 5 Printer

1 Answer

Error message bad esc seq


The Bad Esc error you are seeing indicates the pritner is reciving data from the host computer system that it does not recognise, the most likely cause for this error are;
  1. You are not using the correct pritner driver to print to the pritner
  2. The Emulation setting on the pritner is not correct, you can check this via the printers menu - I would guess the pritner has defaulted to MT660 emulation and it needs to be set to Epson or IBM emulation

Nov 17, 2009 | Tally MT661 Printer

1 Answer

Scanner Error 2 Turn on Turn Off


Fixing a scanner poblem will cost more than a new machine, Sorry

Aug 03, 2009 | HP LaserJet 3055 All-In-One Printer

2 Answers

Scanner error 5 turn off then on


Eva, This is a common problem with this machine and more than likely the scanner will need to be replaced. You should try calling HP and see if they will cover it since it is a common problem.

Nov 13, 2008 | HP Laserjet M2727nf Multifunction Printer

4 Answers

52 scanner error


HP LASER PRINTER ERROR CODE 52 – INCORRECT SCANNER SPEED ERROR


HP LASER PRINTERS 2, 2D, 3, 3D

1. Defective cable laser scanner to dc controller. 

2. Defective laser scanner assembly. 

HP LASER PRINTERS 2P, 2P+, 3P 

1. Bad scanner motor. 

2. bad dc controller. 

HP LASER PRINTERS 3SI, 4SI, 4V

1. Faulty cable assembly. 

2. Scanner motor problem.

3. Defective laser scanner assembly.

4. Defective dc controller. 

HP LASER PRINTERS 4, 4+, 5 

1. Faulty laser scanner cable. 

2. Defective laser scanner assembly.

HP LASER PRINTERS 4L, 4P, 5P, 5L, 5SI 

1. Temporary error. Scanner startup failure.

2. Improperly fitted scanning assembly.

3. Scanner cable problem.

4. Defective laser scanner assembly.

5. Defective dc controller board.

HP LASER PRINTERS 1200, 2200, 3100 FAX, 3200 FAX, 4100

1. Temporary error. scanner rotation error.

2. Replace contact image sensor. 

4. Replace laser scanner. 

5. Replace cables to laser scanner and engine board
HP LASER PRINTERS  1100, 2100, 4000, 4050, 8000
1. Scanner start up error
2. Replace scanner cable to the D.C. controller and back to scanner. Or replace scanner cable from engine board to scanner ***'y.
3. Replace scanner ***'y.
4. Replace the engine board.
5. Replace the D.C. controller only on the 8000.
HP LASER PRINTER 2300 ERROR 52.X
1. A temporary scanner start up error.
2. This can also be the shutter tab on the print cartridge. Replace the toner cartridge.
3. Replace the scanner ***'y.
4. Replace the engine board.
HP LASER PRINTERS 4200, 4300 ERROR 52.XX
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
HP COLOR LASER PRINTER 4600, 5500 ERROR 52.XK, 52.XC, 52.XM, 52.XY
1. Error code K - No Black Color.
2. Error code C - No Cyan Color
3. Error code M - No Magenta color
4. Error code Y - No Yellow color
5. Replace laser scanner ***'y
6. Replace the D.C. controller ***'y
HP LASER PRINTERS 5000, 5100
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
4. Replace cable ***'y from scanner to D.C. controller.
HP LASER PRINTERS 8100, 8150
1.Laser scanner error/start up/rotation error
2.Replace laser scanner ***'y.
3.Replace D.C. controller board.
4.Replace cable ***'y from scanner to D.C. controller

HP LASER PRINTER 4500, 4550

1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner. 
3. Replace D.C. controller ***'y
HP COLOR LASER PRINTERS 4600, 5500
1.Laser scanner error/start up/rotation error.
2.Take the toners out and reseat them, or replace them
3. Replace laser scanner ***'y
4. Replace D.C controller board.

HP LASER PRINTER 8500, 8550

1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner motor.
3. Replace D.C. controller ***'y

HP LASER PRINTER 9000 

1. Temporary laser scanner error/start up/rotation error

2. Replace laser scanner.
3. Replace upper cable guide assembly.
4. Replace DC controller. 

Oct 22, 2008 | HP LaserJet 2840 All-In-One Printer

Not finding what you are looking for?
HP Laserjet CM2320fxi All-In-One Printer Logo

1,237 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...