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My cybershot 7.2 mega pixel camera will not open - power is on but i get an error saying acess then told to power off. is it bust?

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  • naumzis Jun 21, 2008

    can't use camera "ACCESS" appears on the screen. Please help with solution!

  • Anonymous Jun 30, 2008

    Sony Cyber-shot DSC-T33 Digital Camera

    The camera isn't accesable. on the Window the word access is indicated.

    After a while this indication is follwed by athe indication "formar error"

  • myerstyson Jul 04, 2008

    I get the same thing. "Access", then some beeps, then "Please turn camera off then on" which just continues the cycle.

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1 Answer

None of the above are correct.
Some people have this issue when there is dust in the mechanism and suggest shaking / gentle banging the camera. That's not my 100% suggestion.
Somebody commented on the battery being an issue if only a little bit is charged. It not having the juice to open the lens correctly.
All in all, it's lens mechanism related. Why it says 'Access' is anyone's guess.
Our Sony W30 has just developed the same problem. It was dropped. :-] (not happy about that). But it could have been already on the way out because it got dropped on sand. :-(
Good luck!

Posted on Jul 12, 2008

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Posted on Jan 02, 2017

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Sony cybershot 7.2 mega pixels suddenly stopped working, I can see the photos I have taken but can not take new photos, the disply read "Access" then says to power off and on again. I have...


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