Question about HP Office Equipment & Supplies
For that first make sure your usb cable connected to printer is working fine.
Try usb cable in different usb ports.
Then you need to reinstall usb drivers and printer drivers.
For that right click on my computer icon then click on property then click on hardware ->device manager then you can see all drivers list.
Uninstall all usb drivers from there.
Then go to control panel->add remove programs and uninstall printer driver from there.
Then download driver from below link and install in computer.
Click on above link and select your os then download driver and patch update for communication issue.Then install both.
Let me know if you need further assistance.
Thanks for using FixYa.
Posted on May 26, 2010
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Posted on Jan 02, 2017
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