Question about Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Won't Take Pictures

When I turn the camera on, the lens goes in and out fully about 4 times and the screen displays a message saying "Turn the power off and on again." However, no matter how many times I turn the power on and off the same problem repeats.
The camera is able to show all the pictures in its memory by clicking the review button.
I have tried replacing the battery with a new one, and that has not solved the problem.

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  • 531 Answers

Lens is out of alignment.
Needs to be checked.

Posted on May 26, 2010

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When the camera is turned on, the lens goes in and out about 3 times and then the screen displays "Turn the power off and on again". Of course, when I follow these instructions it does the same...


This sounds to me like a lens problem and your camera would need to be serviced. If you're in the East Coast or New York City area give us a call and we'll see what we can do for you. Hope this helps!

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Jul 05, 2011 | Sony Cybershot DSCW350 Digital Camera

1 Answer

Powers on, lens extends, 3 beeps, lens closes, camera turns off


Try doing a couple of things.

1) remove and digital media cards.
2) turn the camera on and delete any pictures that may be stored in the camera memory (not on a removeable card)
3) remove the batteries for 60 seconds
4) replace the batteries without the media card and lay the camera on a flat surface with the lens pointing up (5) The lens should retract.
6) Turn off the camera
7) replace the media card and turn on.

I think the camera was getting hung up on the pictures stored in the camera's memory.

Aug 17, 2009 | Cameras

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Canon 450D, ERROR 99 only when flash pops up


Err 99 usually means your lens contacts are dirty either on the lens itself or on the camera.

To isolate the cause of the issue, do the following: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

Mar 31, 2009 | Canon Rebel XT / EOS 350D Digital Camera

1 Answer

Black screen


Hi,

Turn the power off and on again message is displayed when the Lens mechanism is stuck or when there is an internal malfunction. To resolve the issue, try turning off and on the power for few times. If the issue persists, try power resetting the Camera.
To power reset the Camera, remove the battery from the Camera. Press and hold the power button of the Camera for 30 seconds. Remain the Camera without power for 60 seconds and reinsert the battery to check the operation.
You can also try Initializing the Camera by selecting the INITIALIZE option from the SETUP1 Menu of the Camera.
If the issue persists, service may be required.

Thanks for using FixYa

Nov 24, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Casio EXILIM camera lens will not extend fully!!!


Try plugging the PC interface cord into the external connector. No need to hook it up to your computer, just plug it in and out a few times. Then try to power up the camera.
Good luck.
Zductive

Jun 02, 2008 | Casio EXILIM ZOOM EX-Z60 Digital Camera

10 Answers

Problem


I had the same problem and fixed it.
The problem is related to the lens not working properly and jammed up.
When powering on the camera, the focus goes in and out and the lens spin and then the message is displayed to turn camera off.When I turn the camera off, I noticed the lens did not fully hiberate into the camera like it did before the error message.

So to fix the problem I did the following:
Turn the camera on, when the lens extended out, I slightly rotated the outer most lens clockwise and counterclockwise to free the lens from the jammed position.

The error no longer appeared and the camera stayed-on.When I shut the power-off the lens completely hibernated again like normal.

Hope this helps.

Pete

Dec 25, 2007 | Panasonic Lumix DMC-LZ2 Digital Camera

2 Answers

Can't take new pictures!


 Delete some images then try
Still in trouble?
Come back

Oct 16, 2007 | Sony Cyber-shot DSC-N1 Digital Camera

2 Answers

Zoom shutter wont extend fully


the same thing happened to me. I took my camera apart - just removing the case. I then operated my camera and it became "unstuck". now it works just fine. I put the case back on and all is just as before.

Dec 14, 2006 | Casio EXILIM ZOOM EX-Z60 Digital Camera

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