Question about Konica Minolta bizhub 350 All-In-One Laser Printer

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We keep getting an error message c2557 for the bizhub 350. what does this mean? we have a tech out and he cant help us

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This code means that the time has come to replace its parts, i mean some parts of imaging unit.its the code of a sensor.

Posted on Jun 18, 2010

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C2557


C2557 ATDC Sensor Failure
• The scanning value of the ATDC Sensor is less
than 7 % while the IU Motor is turning.
• The scanning value of the ATDC Sensor is more than 19 % while the IU Motor is turning.

This is form the service manual, The meaning is developer material or the worst case you should change the entire ATDC sensor.

Jan 23, 2014 | Konica Minolta bizhub 350 All-In-One Laser...

1 Answer

Ican't run F8 because of error C2557


Error c2557 means ATDC sensor abnormality.Most probably the developer is very low or weak in such condition.Check the developer.You can also increase ATDC GAIN in technical representative mode in order to get rid of this problem.
Also check the PC life/consumables life in "Counter"---"Special Parts life counter".Check if the life of PC Drum is 100% or near to 100 ten clear its value by pressing "C" button.Clear all counters to zero value.Now restart the machine and run F8.It will run smoothly.If you are replacing new developer then there would be no problem with it.

Jun 02, 2012 | Konica Minolta bizhub 350 All-In-One Laser...

1 Answer

Getting c2557 code how do I fix? on bizhub 350


Welcome to Fixya

Sounds like you nee to replace the developer. Try to reset the printer first. Enter the service menu by pressing utility > original size> stop>0>0>stop>0>1 the password is 00000000, in the service menu select tech mode, go to counter and clear the life of the developer and drums and then run F8 from functions.

Thank you for using Fixya!

Jul 02, 2011 | Konica Minolta bizhub 350 All-In-One Laser...

1 Answer

C2557


The black toner concentration is low. Sometimes shaking the black TONER cartridge can help (could get messy), sometimes replacing it can do the trick. If the problem keeps coming back, the toner drive assembly may need to be replaced. Extensive disassembly is required, and reassembly is tricky. A two hour job for a tech that has done it before.

Feb 26, 2011 | Konica Minolta bizhub 350 All-In-One Laser...

3 Answers

We have Konica Minolta Bizhub 250 What does error C2557 mean


Error code c2557 means "Auto Toner Density Control sensor abnormality" (ATDC)

Sep 20, 2010 | Konica Minolta bizhub 250 All-In-One Laser...

3 Answers

Bizhub 350 error code c2557, how can i fix this?


This code happens if you replace drum without replacing developer. Both must be replaced at same time.

Sep 30, 2009 | Konica Minolta bizhub 350 All-In-One Laser...

2 Answers

Konica/Minolta biz 350 C2557 after replacing DV unit and drum F8


tha minolta di3510 developer unit looks the same as the unit for the konica minolta bizhub 350 but the toner sensor in the minolta unit uses a different voltage range for the toner sensor and it will throw this code make sure you have the correct unit for this machine also you can try this
go back into tech rep mode and change these settings:
select tech rep choice mode
select printer tab
select atdc sensor gain
set the value to about 165
then back all the way out to the ready screen and power the machine off then back on and replenish toner in the user management screen.

Apr 22, 2009 | Konica Minolta bizhub 250 All-In-One Laser...

6 Answers

Our bizhub-250 receives a C2557, need help with service mode


Utility/Counter -> Details -> [STOP][0][0][STOP][0][1]
Go to counter and clear the life of the developer and drums and then run F8 from functions.

Reset your Toners and Imaging units for Minolta Bizhub and CF series.
http://www.chipreset.eu

Jan 11, 2009 | Konica Minolta bizhub 250 All-In-One Laser...

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