Did it ever work before?
Is it compatable with your OS?
Disconnect it, Uninstall the driver, reboot your system, install the driver, reboot your system again, once powerd up, connect your webcam, you should get; new hardware found, wait till every thing installs and try using your webcam.
Providing you have the correcy driver, your webcam should function now.
I hope this helped, good luck and have a nice day.
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