Question about Canon PowerShot SD850 IS Digital Camera

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The lens is stuck out and when i try to turn it on it makes like whirring noises and then the message "lens error, restart camera" appears. how can i fix this?

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  • 531 Answers

Lens is out of alignment.
Not even all camera techs know how to fix those.
Need to find good one.

Posted on May 26, 2010

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Canon SD770 IS's lens won't close. I get error message: Lens error, restart camera. Restarting doesn't work. Any advice? Strange that it won't even take photos or playback while the lens is stuck!


Welcome to FixYa

Camera detected this error while moving the lens and cut the power automatically. This error message may appear if you press on the lens while its moving. Make sure that when your going to turn on the camera, your hand or fingers will not block the lens to retrack. Turning on the camera in a dusty or sandy environnment is also one reason for this message to be displayed.
Try to remove the battery and re-insert it, then turn on the camera again. If the message still persist, take the camera to a service center because there may be a problem with the lens.

Please let me know if you have any questions and if this solution was helpful.

Thank you for using FixYa

Apr 15, 2011 | Cameras

1 Answer

I have a Casio Exilim EX-Z33 and i dropped it a while ago and it continued to work (kind of, the images were a bit blurry). i took a picture five minutes ago and then turned it off. the lens went in but...


Sounds like the focus motor came loose - you need to take it apart and repair the gear that drives the lens assembly for focusing. The noise you're hearing is the motor trying to focus but since the lens cannot focus it continues to run and signals an error.

Feb 03, 2011 | Cameras

1 Answer

LENS ERROR, RESTART CAMERA...


CANON IXUS 561
Lens sometimes does not extend and error message 'lens error restart camera' appears when camera is turned on. This does not work without several tries and much button pressing. Problem is not caused by finger(s) in front of lens barrel.

May 20, 2010 | Canon PowerShot A560 Digital Camera

1 Answer

The lens will not retract. A message says "lens error, restart camera," but the camera will not restart. The camera is a Canon PowerShot S3 IS. I can hear a "whirring" or motor noise when I try to start...


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some simple things that you can do to try to correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Feb 17, 2010 | Canon PowerShot S2 IS Digital Camera

1 Answer

Lens error: restart camera


If you get that message the lens is stuck.
You should take the camera to a repair center.
They should repair it under warranty.
I have seen this problem a few times already. 

Aug 19, 2009 | Canon PowerShot A480 Digital Camera

1 Answer

Lcd reads system error


Apparently often related to a lens motor malfunction. My old 4300 just gave this error for the first time today. The lens extended but made a whirring noise before the message popped up. Nothing I tried would fix it - but after I drove home it worked fine again.

I had a similar problem over a year ago after the camera fell out of my backpack (it was in its own bag but not well padded). When I used it the lens stuck and refused to retract, but I don't recall a "System Error" message. After a few tries, the lens went in and it's been fine since, until today.

Make sure there's nothing (dust, dirt) stuck in the lens barrels. Otherwise, just keep turning it on and off and hope it works.

Dec 31, 2007 | Nikon Coolpix 4300 Digital Camera

1 Answer

Canon SD900


First off, see if Canon can help you. If not, the following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Dec 28, 2007 | Canon Digital SD900 / IXUS 900 Ti Digital...

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