Question about Dishwashers
Hello Sunny, welcome to "fixya". I'm not entirely sure which model kenmore you are inquiring about ( kenmore is only a "sears" brand name and are made by several manufacturer's, depending on model ) but I'll suggest the most common remedy for the most common problem. It is likely a clogged sump area hence blocking water circulation to upper rack and will need to be cleaned out. First remove the bottom rack so you can work on the pump cover freely. With a vise grip or pliers hold the middle spray arm nut/screw and spin the spray arm off. With the spray arm removed you'll now need to remove the upper rack supply tube, grab it with one hand in the middle ( center of pump/filter assy) and one hand toward the back of the tub where you'll see it "fitted" to the supply tub going "up", carefully turning it to the right should allow it to come off. Now remove the 4 torx screws holding the filter in place and pull off filter...straight up.( you can grab it with pliers is need be, just be careful not to bust it obviously ) Once removed, if you observe inside the sump area ( pump well, use a drop light or flashlight ) you'll likely see a lot of food, debris, or undesolved detergent. ( it's o.k. most people use too much detergent ) There is also a fine screen & chopper under the gray plastic cover down in the sump you will likely need to access and clean. It too comes off, some have a single torx screw to the left, other's do not. Remove it and inspect the chopper and screen are either 1) intact and not broken...it's typically obvious if the chopper is loose from the impeller, Or 2) the screen is completely blocked and covered with food and other debris. Make a good effort to clean it thoroughly and run a cycle with "white vinegar" when you re-assemble the unit. Of course all this info will be useless if the dishwasher is made by someome other than "Whirlpool" or if you are not able to perform this procedure yourself, but that is the most commom problem and remedy for the symptom you described. Let me know how you make out, what you find, or if I can assist you further. Thank you for visiting "fixya" and please take a moment to rate the info provided for you here. Good luck. Macmarkus :)
Posted on May 26, 2010
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Posted on Jan 02, 2017
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