Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Kenmore 77563 Installed last week and freezer defrosted all the food

Been installed for one week working fine, then freezer defrosted all the food must have been defrosting for 24 hours at least as most food completely thawed. Fridge working fine. Cannot see what is wrong after another 12 hours freezer "seems to be working again".

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  • Chefy Apr 07, 2008

    Also ice machine in top part of fridge stopped workign and defrosted

  • Chefy Apr 29, 2008

    thank you for your hlep - however I exported the Freezer therefore no warrenty - the freezer defrosted again last night 3 weeks after installation and seems to be working ok again today - however I cannot trust it as it has ruined food twice now

  • Anonymous Mar 28, 2014

    food in freezer has defrosted

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  • Master
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The refrigerator & freezer operate using the same system. One system. Your still covered by the warranty and I would suggest calling the installers or store from which it was purchased. The problem may be a faulty fan switch .

Posted on Apr 29, 2008

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