Question about Washing Machines
This advice is for Kenmore Elite and Whirlpool Duet model front loading washers. If you experience a problem where the door becomes jammed and will not unlock or open, here's an easy way to gain access inside your washer WITHOUT calling the repairman.
1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.
Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.
(Tip Courtesy JSRock)
This should open the latch in your case to allow the door to be shut.
Thanks for using FixYa!!
Posted on May 26, 2010
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 01, 2015 | Kenmore Washing Machines
Jan 18, 2013 | Kenmore Elite 45986 Front Load Washer
Jan 07, 2011 | Kenmore Elite 45986 Front Load Washer
May 31, 2010 | Kenmore Elite 45986 Front Load Washer
Aug 08, 2009 | Kenmore 40494 / 40495 / 40499 Electric...
Jan 04, 2009 | Kenmore Elite 45986 Front Load Washer
Jan 01, 2009 | Kenmore Elite 45986 Front Load Washer
Sep 09, 2008 | Kenmore Elite 45986 Front Load Washer
25 people viewed this question
Usually answered in minutes!