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I have a dimplex cxl24n that is not working

I have a dimplex cxl24n storage heater that is not working correctly, the booster/convector works fine but the economy 7 side wont work. All other heaters in house working fine, can anyone help please.

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: I have two dimplex XLN storage heater, it was

It sounds as though it has tripped the internal cut-out - this can be manually reset quite easily by yourself. It would probably be best to ring Dimplex customer services on 0845 6005111 to get them to talk you through it step-by-step though.

Posted on Dec 21, 2009

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SOURCE: dimplex dual night storage heater/convector heater

runs for 30 seconds then shuts off

Posted on Jan 23, 2008

  • 2 Answers

SOURCE: my dimplex night storage heater has stopped working.

...not too sure of your model but all dimplex heaters to my knowledge have an 'overload' cut out built into the system. Ours is more up to date but still goes now and then, problem is you have to get into the electrics and click the reset button, normally near or on the thermostat it's self, could be a small white plastic button, or a piece metal sticking up that needs pressing down to reset...but please before attempting make sure that you TURN OFF THE ELECTRIC / REMOVE THE FUSE/ WHAT EVER IT TAKES TO CUT ANY CHANCE OF AN ELECTRIC SHOCK!!!...because I can and will get you if it can ;-)... if your not a competent electrician please get hold of one !... good luck.

Posted on Feb 13, 2009

  • 1 Answer

SOURCE: My dimplex night storage heater is not heating up,

thermal heat line melted just 2years 3 weeks old should this heater have been recalled some were put in by the warm front scheme frozen old age pensioner

Posted on Jan 19, 2010

  • 2464 Answers

SOURCE: Hi 1 of my economy 7 heaters has stopped working

Hi in side the case on the left hand side there is a reset looks like a flat pieceof metal push this it will make a loud click this should reset heat , turn heater off first

Posted on Jan 21, 2010

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Here is a good article for Dimplex, a storage heater manufacturer, that explains the the theory and how it works. I'm sure you will find it interesting. http://www.dimplex.com/storage_heaters#

Basically, thermal storage heaters heat ceramic bricks during off peak hours (during the night), store the heat to be used during peak hours (during the daylight hours), when electricity is more expensive per kilowatt hour.

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It sounds as though it has tripped the internal cut-out - this can be manually reset quite easily by yourself. It would probably be best to ring Dimplex customer services on 0845 6005111 to get them to talk you through it step-by-step though.

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It may be that the off peak to your house has failed to switch on, possibly due to the off peak time switch in your meter cupboard not working, I suggest you contact your local electricity board and ask them to check your off peak supply

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