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When I switched on my Dell computer - bright blue

When I switched on my Dell Dimension 5000 computer - bright blue screen appears which I can't progress past and says ''Unmountable_Boot_Volume'' Technical:- Stup. 0x000000ED 0x8736F9E0, 0xc000009c ''If problem continues disable BOIS memory option

Any thoughts?

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This error usually is for hard drive issue. if an operating system reinstallation wont work, a hard drive replacement should resolve this problem.

Posted on May 26, 2010

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Posted on Jan 02, 2017

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I have a dimension 5000 desktop, when I turn on I get a short burst on screen saying DELL, but then a blank screen. I hear a continuos beeping tone and all lightss on front of unit are dispalyed. Please...


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I need to reset a dell dimension 8400 to factory setting what f key do I use


Welcome to FixYa!


Using Dell PC Restore by Symantec

Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC

Restore restores your hard drive to the operating state it was in when you purchased the computer.

Any programs or files added since you received your computer-including data files-are

permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail

messages, digital photos, music files, and so on. If possible, back up all data before using PC

Restore.

NOTICE: Using PC Restore permanently deletes all data on the hard drive and removes any applications

or drivers installed after you received your computer. If possible, back up the data before using PC

Restore.

To use PC Restore:

1 Turn on the computer.

During the boot process, a blue bar with www.dell.com appears at the top of the screen.

2 Immediately upon seeing the blue bar, press .

If you do not press in time, let the computer finish restarting, and then

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NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.
3 On the next screen that appears, click Restore.

4 On the next screen, click Confirm.

The restore process takes approximately 6-10 minutes to complete.

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NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.

6 When prompted, click Yes.

The computer restarts. Because the computer is restored to its original operating state, the

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7 Click Next.

The System Restore screen appears and the computer restarts.
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Good Luck

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1)Check whether sound is enabled in bios.

2)Install Latest drivers from support.dell.com

3) Boot From the ResourceCD to Run Dell Diagnostics

1. Insert the ResourceCD in the optical drive, and restart the computer.

2. Tap the <F12> key during startup until the One Time Boot menu appears.
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Hi jaspa - this is how it works:

To use PC Restore:
1 Turn on the computer.
During the boot process, a blue bar with www.dell.com appears at the top of the screen.
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The computer restarts. Because the computer is restored to its original operating state, the
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appeared the first time the computer was turned on.
7 Click Next.
The System Restore screen appears and the computer restarts.
8 After the computer restarts, click OK.
If this solves your problem PLEASE rate this as fixed. If it did not or you had problems, DO NOT RATE YET, just add a comment letting me know what happened and I'll be happy to assist you further. Thanks.

Jeff

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