Question about HP Photosmart C6180 All-In-One InkJet Printer
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Posted on Jan 02, 2017
With reference to Expert Burti, he has given the solution to your problem.
"Just got off the phone to HP and the issue is resolved *phew*. This waswhat I was told to do for my C5180. First they told me to do a powerdrain. This is done by pulling out the power cable and then holding theon/off button for a minute, then putting the power cable back in (this didn't work).
Then we did a master reset. Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in. This sorted it. :
Have to say it looked like this whole process used up shed loads ofink, so by the time I had finished I needed to replace 3 cartridges!
HP were pretty good and were very willing to send out a new printer if the reset didn't work (as the printer is still in warrenty). Hope you get yours sorted too."
With thanks from expert Burti.
Posted on Jan 02, 2009
Ink may be new, but their nozzles may be blocked; depending on manner of storage. To be sure apply a folded tissue paper to the ink nuzzle and press firmly. If the tissue comes off well blotted with ink it means you still have a good amount of ink in it and the nozzle is not blocked. If not blotted or scantily blotted, it means ink is really low or nuzzle is blocked. To be very sure of this, place nuzzle in a plate/saucer with a bit water so that the nuzzle is soaked. Leave for about 10 minutes. Then apply the tissue again. If still not well blotted it means ink is really low or empty. If new you should return it for a replacement. In the case of blocked nozzles, the procedure may be repeated over to get results.
If this doesn't work let me know.
Posted on Dec 20, 2009
1) Press * and # at the same time
2) Press 1, 2, 3 and “support R0632M” should display
3) Press > and “information menu” should display
4) Press > and “configuration menu” should display
5) Press OK and “hardware failure status” should display
6) Press OK “failure status: clear”. Press OK to clear
7) Press CANCEL
8) Press CANCEL
9) Press CANCEL
10) Turn printer off, unplug power cord for 2 minutes, and plug cord back in then turn printer back on.
Posted on Mar 11, 2010
Follow steps below to reset Hewlett-Packard (HP) All-in-one Printers (products with keypads only). Resetting your printer will reset your printer to its original state.
For products with keypads on the control panel:
1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold “# and 6′ keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.
For Box-type models:
1. Unplug the power cord from the printer.
2. Wait for 30 seconds.
3. Plug the power cable back in the printer and turn it on.
Posted on Jul 09, 2010
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