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I have a fujitsu fi-5990c scanner It powers up goes through initialization the top receiving tray is having trouble setting up then kicks it an error code "E 4"

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  • tbstmc May 26, 2010

    Thanks for the help



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I will tell you this:
When any error occurs, the operator panel indicates [J] or [U] and a number alternately for temporary errors, or [E], [F], [C], [H], [A], or [L] and a number alternately for device alarms (permanent error). Temporary errors can be solved by the operator, but the device alarm require recovery works by support engineers.
Do you have the "Error Recovery Guide" installed on your computer?
HINT: The Error Recovery Guide is stored in the Setup CD-ROM.
your error seems to be a permanent error. however, Close the ADF completely and load the document again. then test

Posted on May 26, 2010

  • Muzahura Frank May 26, 2010

    If the above didn't fix it, then specifically, Error "E4" now points to the "motor fuse malfunction". you may have to contact operator support engineers for this.



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