Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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Older dyson dc 14 control knob for swithing from carpet to floor

The controller for bare floor and carpet on my dyson dc 14 is not working correctly it will turn the bar on but i have to play with it alot and if i put it up right i have to push the knob down as far as i can again to get the brush to work is there a way i can repair or replace the knob or switch?

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  • 53 Answers

Most likely you need to replace the clutch assembly. This video will show you how to replace it.

Posted on Jun 01, 2010

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1 Answer

Plush carpet setting on vaccuum?


Hi there, it's Jack at Dyson.

DC41 Animal's cleaner head is designed to self-adjust to different floor types - so you don't need to bend down to adjust a dial. You can see how this feature works in the video below. In addition to this, next to the red on/off switch you'll see a silver brush control switch, which allows you to turn off the brush bar for hard floors and delicate carpeting.

Carpet manufacturers sometimes recommend vacuuming certain types of carpeting with the brush bar turned off - we'd suggest checking directly with the manufacturer of your carpets to ensure you're cleaning them correctly.

If you'd like any further advice on using your DC41 Animal, please email us at askdysonUS@dyson.com and one of our experts will be in touch as soon as possible.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 05, 2013 | Dyson Vacuums

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Placing the handle of my Dyson DC07 into its upright and locked position causes the beater bar to stop turning. It will not start turning until the handle is first lowered to the working position and the...


Hi its Darran at Dyson.

The brush control is designed to switch the brush bar off automatically when you stand the machine back into the upright position. It is designed this way to protect any delicate floor surfaces when you have the machine switched on and upright and when you are using the hose.

If the brush control should be in the centre position and move forward to the "on" position when you release the head. If it is not doing this, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Feb 22, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Brushes not moving


The DC14 has a "brush control system" operated by a knob on the right side of the base. This knob has two positions: "bare floors" (or "off") and "carpet" (or "auto"). The motor turns the roller only when the knob is on "carpet", and even then only when the handle is tilted back (with the base still flat on the floor). Make sure the knob is in the correct position.
Next possibility is that a belt has broken. The problem is that this system uses two belts, only one of which is easy to see. If you're sure that the control knob is in the correct position, and still the roller doesn't turn (although you can turn it freely by hand), then most likely a belt is broken. It's also possible that the clutch itself has failed.
Belt replacement on this model is not for the faint-hearted! To see what's involved, you can go to www.dysonmedic.com then scroll to the bottom of the page and click on "DC07 clutch replacement" (DC14 is similar). Then you have to decide who is to do the job!
I value your feedback, so please remember to rate this response. Good luck!

Jan 24, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Dyson DC14 roller doesn't turn but everything else works. The belt is on correctly, the roller is clean and it turns manually so I can't figure out the problem.


The DC14 has a "brush control system" operated by a knob on the right side of the base. This knob has two positions: "bare floors" and "carpet". The roller will turn only when the knob is on "carpet", and even then only when the handle is tilted back (with the base still flat on the floor). The problem is that this system uses two belts, only one of which is easy to see. If you're sure that the control knob is in the correct position, and still the roller doesn't turn, then most likely the belt that you can't see is broken (that belt goes from the motor to the clutch mechanism behind the control knob).
Belt replacement on this model is not for the faint-hearted! To get an idea of what's involved, you can go to www.dysonmedic.com then scroll to the bottom of the page and click on "DC07 clutch replacement". It's a slightly different model, but the principle is the same. At least you will see how to remove the clutch cover so you can check on the other belt and confirm if this is the problem or not.
I value your feedback, so please remember to rate this response. Good luck!

Jan 18, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

The bar isn't turning on my dyson..the belt is still fine looks like maybe something with the motor?


The DC07 has a "brush control system" operated by a knob on the right side of the base. This knob has two positions: "bare floors" (or "off") and "carpet" (or "auto"). The roller will turn only when the knob is on "carpet", and even then only when the handle is tilted back (with the base still flat on the floor). The problem is that this system uses two belts, only one of which is easy to see. If you're sure that the control knob is in the correct position, and still the roller doesn't turn, then most likely the belt that you can't see is broken (that belt goes from the motor to the clutch mechanism behind the control knob).
Belt replacement on this model is not for the faint-hearted! To see what's involved, you can go to www.dysonmedic.com then scroll to the bottom of the page and click on "DC07 clutch replacement". At least you will see how to remove the clutch cover so you can check on the other belt and confirm if this is the problem or not. Then you have to decide who is to do the job!
I value your feedback, so please remember to rate this response. Good luck!

Jan 18, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

How do we fix roller brush on dyson dc14 full gear?


Have you also checked that the brush control knob is set to "carpet"? The brush will not spin in "bare floor" mode. (Sorry if this seems too obvious to mention, but I see lots of Dysons where incorrect setting of that knob is the only problem.) Failing that, you almost certainly need a new drive belt.

Nov 13, 2009 | Dyson DC14 Full Gear Bagless Upright...

1 Answer

Dyson making loud noise


If your brushroller isn't spinning it will make the loud sound. Try removing the brushroll and reinstalling it. If this doesn't work, you may need a new brushroller.You can find one here...

http://cgi.ebay.com/DYSON-VACUUM-DC07-DC14-DC-07-14-BRUSH-ROLL-BEATER-BAR_W0QQitemZ120452265897QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item1c0b83b7a9&_trksid=p4634.c0.m14


Marci

Aug 05, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

The adjustment knob for bare floor will not stay in position


broken catch. recommend dyson service as it is not user replaceable.

Jul 24, 2009 | Dyson DC14 All floors Bagless Upright...

1 Answer

Dyson vacuum brush roll doesn't turn


The brushbar should only turn when you meet two conditions:
1) When you step on the front of the machine and pull back on the handle (recline the machine in other words)
2) The dial is set to CARPETS

The brushbar shouldn't turn at all when it is set to the BEAR FLOORS setting.

To rectify the problem - call the Dyson Helpline so that they can refer you to an authorized dealer in your area - the repair dealer will inspect the dial and figure out why the functionality seems to be switched. They'll be able to fix it for you.

Mar 19, 2009 | Dyson DC07 All Floors Bagless Upright...

9 Answers

DC 07 BRUSH BAR DOES NOT TURN BELT OK


Stand vacuum up and with it plugged in. Rotate knob between carpet and bare floor and back 5 times leaving it on carpet when finished. Rotate vacuum back from upright position and lay vacuum on the floor, rotating it onto its side. Turn vacuum on.

Jun 16, 2007 | Dyson DC07 Animal Bagless Upright Cyclonic...

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