Question about Toshiba e-Studio 350 Copier

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We have one in our office but only one function is working now the photocopy and others not working ....How to make it work please? now we have a problem we tried to turn on the power and the message appeared says Failed Updates, so one guy says need to update the FIRMWARE, please confirm.

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First try with this procedure, please press 0, 8 simultaneously while turn on the machine, then the display shows test mode then you have to enter 690 on keypad then press start then you have to press enter key on touch screen . at a time the display shows 'please wait' after few seconds it will show reboot the machine then you have to switch off then turn on the machine. If it is not ready then the firmware has to be updated

Posted on May 27, 2010

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