Question about Golden Technologies Companion II Travel Scooter

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Lights and horn work but companion will no move forward

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Hi, well these are quite simple devices really, Basically, a battery, a speed controller, and a motor. IF your horn etc, works OK, that proves there is some charge in the batteries, BUT that may NOT be enough. You need to check them with a meter set to Volts DC. They should read at least 12V DC. IF you have Battery Voltage OK, then you must check, ALL power connections to Battery, Motors, check for loose connectors. Finally, you will need to check your speed controller, This is usually the issue, You need to check and see if there is any Voltage coming OUT from the controller. and on the Motor terminals Below is a manual that will be of assistance. These can be quite tricky to sort out, in my professional opinion, one should get this attended too by professionals, you really should contact, Golden Technologies, .and ask for a referral to an authorised service center, then ask for a 'Quote" before proceeding with any repair.

Posted on May 26, 2010


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Tony Check the freewheel lever Make sure that the scooter can't be pushed easily. If you can push it then its in freewheel. Now Tony you could have a problem with the brake itself. There is a small micro switch on the brake that engages and disengages when you move the freewheel lever. If you can get a close look at it make sure that it still looks like its operating its a mechanical mech activated by the lever on the brake. If it looks ok and you can get the scooter in or out of freewheeling (the rear wheels lock and unlock) then it could be a throttle pot problem or a speed control pot problem. Fortunately you can't bypass the throttle or speed pot. You will have to get these checked by a tech either with your provider or a service company that has techs around your area. I'm sorry I couldn't give you a quick fix but scooters are more difficult to troubleshoot because of all the different componets necessary to make it go. Good Luck Hope this helps

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Joe with a scooter there can be a number of things wrong to cause your problem Since the motor turns and you have power at the console. It could be the throttle pot or the speed pot or both or it could be the cable that runs from the console to the rear of the scooter and finally a problem with the controller. But that would also give some sort of error to the console light if it is equiped with a power light. If Medicare paid for your scooter then they will pay most of the cost of repair. Your provider can work on it for you or they can contact a repair service that will fix it for you Hope this helps

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Accessibility Specialists Inc
1815 Corporate Sq Blvd
Ste 200
Jacksonville, FL 32216
(904) 725-0601

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