Question about HP Photosmart C6180 All-In-One InkJet Printer

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I TRIED TO PRINT A DOCUMENT AND THE PRINTER WENT TO A SHUTTING DOWN MODE

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  • winifred bertolucci May 26, 2010

    THE PRINTER WILL NOT TURN OFF FROM SHUTTING DOWN
    MODE

  • winifred bertolucci May 26, 2010

    THE SOLUTION WORKED AND I AM BACK IN THE PRINTING BUSINESS THANK YOU.

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2 Answers

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  • Master
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HI:
Usually when this happends Hp recommends you unplug the printer form AC power for at least 2mins and then try restarting the printer, also check with Hp for latest printer drivers...

Posted on May 26, 2010

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  • HP Master
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First try to press and hold the power button of the printer for about 10 seconds and then check if it will power off, then if it power off plug it to a different power outlet then power it back on and check if the problem is resolve. But if still not try doing this Reset printer hold the # and 6 keys for about 5 seconds and then power it off and power on and check if the problem is resolve. But if still not printer needs servicing already.

Posted on May 26, 2010

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1 Answer

Memory low


When getting the error message Low Memory, this means one of two things. Either the print job that you are sending to the printer is to big, or the fuser in the printer is to hot, and needs to cool down. I would not recommend printing in raster mode, as this can cause further issues within the software. A couple of steps that you could try are:

1. If there are previous print jobs in the queue wait until they are completed
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Not able to print, keep saying 1 document on pending. I have deleted everything and still no able to print. scanner, copier and fax is working normally.


Your document is stuck in the printer queue. Usually you can fix this by shutting down the printer completely and disconnecting the power connection then starting over. Depending upon your computer and the software you are using it may be possible to have the computer empty the queue

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I set something up to print and it only prints a half a page


Can you save your document to PDF and try to print it again? Sometimes there is 'corrupt' postscript information in your file, and when you make a PDF first, it will be solved. If you do not want to make a PDF first, try to print your document page by page. It also could be a memory problem. That sometimes will be solved by shutting down your printer, wait a minute than switch it on again. So, you can try these three things:
1: Shut down your printer, wait a minute switch it on again, than try to print your document
2: Print your document page by page
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Today i was trying to print a document, but then when it came out of my printer, its not how i wanted it to be printed. So i pressed cancel on the printer itself. When i tried printing the document again,...


You must clear the que.

You should be able to download the print driver. Id try clearing the que first. do the three finger wave if necessary to find the process - terminate it - then reopen the que - see if the document is gone.

Unplug your printer - ower and signal ... go get a soda . when you get back plug the stuff back in ... remember - shut the stuff off first!

I hope this helps

a

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try putting a sheet of paper on the printer and hit the print button..

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HI,

it seems that our printer has a problem.
let a service technician open your printer and look if they can still fix your printer head or needed to change?

thanks

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1 Answer

Paper was stuck but retrieved it from the back.trouble is, the printer is telling me that it is shutting down all the time ,but doesn't actually switch off.


Greetings!
Check if there are small paper left when the paper was stuck. If that not solve the problem, turn off the printer, then open the printer window, by clicking 1. start 2. printers and faxes 3. double click the pritner icon and see if there are waitng document to be print. If ever there is, remove all the document by selecting that document or file then press the delete botton.
Re start your computer. Turn on your printer.
Try to print, that's all.
Thanks.

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I would , personally delete the printer and re-install it...

Seems drastic, but would be really quick.

Not guaranteed to work...

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I used to have that same problem what i suggest doing is restarting not only the printer but your computer aswell. That seemed to solve the problem for me

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at the adobe print preview screen, does the preview agree with your desired print? if yes, then is "choose paper source by pdf page size" checked on? and is "Auto-rotate and center" checked on?

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