Question about HP Officejet 5610 All-In-One InkJet Printer

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Replaced both cartridges. Cleaned heads and gold devices that support cartridges. Still stating cartridge error refer to device documentation to trouble shoot

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I do not know if the 5610 had them but it's worth a try.

Power off printer, then press and hold buttons while powering on, if it doesnn't reset, then unplug it and press and hold buttons while plugging it in, please tell us if the machine even tries to reset.

# and 3 Partial Reset

# and 6 Semi-Full Reset

# and 9 Full Reset

A Full Reset will clear any stored information in the printer, speed dials, etc, so always start with a partial reset and work your way up.

Posted on May 26, 2010

  • tmc5101 May 26, 2010

    Tried all solutions, no luck.

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Cartridge error refer to device documentation to


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you need to replace your cartridges


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show me a massage Cartridge error, refer to device documentation for troubleshoot printer model hp officejet 5610 all -in- one what is the problem and how do i solve thnk you

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There might be a part inside the printer that is broken. The carriage might have been damage also. You've already done the hard reset and also replace the cartridges, then the only solution for this is to replace the printer since there is a broken part on it.

Jiffy Epe
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your cartridge may be faulty if you change cartridge and message display same problem so clean catridge block contact with soft cloth clean cartridge back side using student eraser if problem will continue so contact your hardware technician
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