Question about HP Officejet Pro L7580 All-In-One InkJet Printer

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Cancelling a print job on L7590

I selected option to cancel a print job. Status is 'deleting', pages 15/4. It's taking forever to cancel/delete (2 hours already!). How do I speed it up?

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  • HP Master
  • 8,404 Answers

Easy ...

Delete the printer from within the control panel ...

then

Reinstall the driver ... Get the newest driver at www.hp.com/support.

Sounds outlandish ... right ???

Will take you 5 seconds to delete the existing ... about 10 minutes to find and download the new driver ... and 2 minutes to reboot ...

Posted on May 26, 2010

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Related Questions:

2 Answers

What to do if after canceling the printing in queue document its status is still showing deleting ?


Give it a few minutes. Sometimes it takes awhile to delete the document.

If that fails, turn off the printer, wait a minute, then turn it back on. The document should be deleted.

Jun 29, 2015 | Office Equipment & Supplies

1 Answer

Delete print jobs


open print driver and in the status window right click and select cancel print
or when printer is running print job press cancel button

May 20, 2014 | OKI B6500 Led Printer

1 Answer

How to cancel the previous print?


I'm glad to provide the instructions to cancel the print.
Double click the printer icon in the system tray (by the clock). That should open a printing status window. Highlight the job you want to cancel and click on cancel. it will show "deleting". Once the job is deleted, the printer may continue to print what is in its internal memory, but once that is gone, the printer will stop and eject the page.

If your computer has sent the file to the printer memory already you have to turn off the printer.
Thanks for understanding. Please let me know if you require any clarifications.

Jun 23, 2011 | HP Computers & Internet

1 Answer

Printer was working, but is not now. All cables are hooked up properly and have been disconnected and reconnected. I have several documents in the memory to be printed, but the printer will not respond. ...


Here are four things you can try; may not have to perfom all:

Check to see if your printer is off-Line

1.Open the Printers, Printer and Faxes, or Device and Printers folder.

To do this:

Windows XP users; Click on Start > Settings > Printers an Faxes or Start > Control Panel > Printers and Faxes.

Windows Vista users; Click on Start > Control Panel > Hardware and Sound > Printers.

Windows 7 users; Click on Start > Device and Printers.

2.Right-click on the printer object (icon), and select Use Printer Online.

3.Microsoft Windows 7 users will double-click on icon, select printer and then de-select Use Printer Offline.


Printer Paused

The printer or print queue is paused and the print queue icon remains in the notification area ('systray') of the task bar.

Explanation:This is typically an end user error. Hint: Dragging the mouse cursor over the print queue icon in the notification area will reveal (1,2,3) document(s) pending for (User name).

What to do:

•Double-click on the print queue icon to open the print queue.
•Click on Printer in the upper left-hand corner of the menu bar.
•Is there a check mark next to Pause Printing?

-If yes, click on Pause Printing to turn off this Windows feature.

-If no, confirm that there is a check mark next to Set As Default Printer and make sure Use Printer Offline is not selected.


Delete print jobs from the print queue

Access the print queue.

Delete all print jobs

• Click on Printer in the toolbar and then click on Cancel All Documents,
or
• Right-click in the print queue and select Cancel All Documents from the pop-up menu.

You can also delete individual print jobs

1.Highlight the individual job in the print queue by clicking on it.

2.Right-click on the highlighted job and select Cancel from the pop-up menu.

IMPORTANT! If a job is stuck in the print queue and cannot be deleted or canceled using the above steps, there may be an issue with the printer spooler that controls the printing options in Windows. If you observe this symptom, it may be necessary to stop and restart the print spooler; then retrun to delete print jobs.


How to Stop and Restart the Print Spooler

Problem:

Unable to cancel print jobs; Unable to print; Print queue is unresponsive; Locked print queue; Unable to print; Cannot cancel print job; Printer driver not responding

Solution:

The print spooler controls print options within Windows. A problem with the print spooler can affect printer driver performance and Windows print queue responsiveness. Stop and Start the print spooler to see if observed symptoms subside or remain.

Method 1: Using Administrative Tools

Step Action

1 Click on the Windows logo start button.

2 Click on Control Panel on the right-hand side of the start menu contents.

3 Click on Maintenance.
4 Click on Administrative Tools.

5 Click on Services. NOTE: You may have to provide an administrator profile and password.
6 Scroll through the list and look for Print Spooler.

7
The following two options are available to stop and start the print spooler:

•Click once on Print Spooler to highlight it, and then click on the Stop or Start links in the right-hand window pane,
or
•Double-click on Print Spooler, and click on the Stop button followed by the Start button.

8 Observe the status column in the Services window to verify that the print spooler is stopped or started as applicable.


Trust this helps to resolve your problem. Please vote.

Dec 29, 2010 | Lexmark X5495 Printer

1 Answer

I have a HP 4385 --how do you cancel a print job---it was sent a print job multiple times (over 10) from a Mac and i do not know how to cancel these jobs as they were sent in error and are huge ink...


The printer should have a stop/cancel buttom on the panel, just press that and it sould cancel the print job.

Also, you can delete the job queue from the computer. You should have a printer in the Dock, click on that and select jobs and click on the delete button. If you don't have the printer on the Dock, click on Apple, System Preferences and select Printers. Select your printer and click on Open Queue and delete the jobs from there.

Dec 02, 2010 | Office Equipment & Supplies

1 Answer

Bloom laser 1600 printer problem:


i wanted to cancell a print job and i cancelled a print job by selecting and cancelling. Under status it shows deleting P.
but actually it is not deleted. without deleting this i am unable to
print the second job. How to solve this?

Dec 05, 2009 | Office Equipment & Supplies

2 Answers

New z2400 will not print a page (worked fine for the last couple of days), pop ups state in process of printing 2 pages, printer is diconnected and power off, but unable to delete printing process on the...


This may help you



How to force delete print jobs Fortunately, there is a way to delete the hung print job without having to save all your work, close all your applications, and restart your computer. Here's how (note that this is intended for Windows XP systems, but a similar approach works on other systems - if this doesn't work for you reply below with your Operating System and version):
  • Browse to Start -> Run... and type in "NET STOP SPOOLER" (this will stop the print spooler service)
  • Browse to your windows\system32\spool\PRINTERS\ folder
  • You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.
  • Browse to Start -> Run... and type in "NET START SPOOLER" (this will restart the print spooler service)
  • Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.
Voila :) You should see that annoying hung print job finally disappear completely and you should now be able to resume printing without having to restart your computer.

From http://community.contractwebdevelopment.com/how-delete-or-cancel-hung-print-jobs-windows

Dec 12, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Printing status frozen and won't delete or print


Have you tried unpluging your printer from the computer as well as unpluging the printer from the electrical? If that doesn't work you should start from scratch... that is remove the printer from the computer memory, delete it, turn off the computer, turn on the computer and go through the installation process as if you just purchased the printer. Barring any mechanical problems as in jams or the such, the printer should return to operational status.

Oct 07, 2008 | HP DeskJet 5150 InkJet Printer

2 Answers

I have (4) documents to print, but it won't print. It says: 4 document(s) pending owner


To cancel a print job in Windows you can use one of the following two methods:

CANCELLING A PRINT JOB WITH THE PROGRESS METER:
When you send a print job to the printer, the Status Monitor will appear in the bottom right corner of your screen. Another printer icon for the PROGRESS METER will also appear in the taskbar while printing is taking place. This PROGRESS METER is there so you can manage print priorities or cancel print jobs.

1. Highlight the print job in the PROGRESS METER box.
2. Click on DOCUMENT and CANCEL, or, right click on the job name and left click CANCEL or DELETE.
3. Confirm cancelling the print job.

CANCELLING A PRINT JOB FROM THE PRINTERS WINDOW:
If no PROGRESS METER appears, you can access the document queue in this fashion:

1. Open START, SETTINGS, CONTROL PANEL, PRINTERS (START, CONTROL PANEL, PRINTERS and FAXES in Windows XP).
2. Right click on your Epson printer name, left click PURGE PRINT JOBS (98,ME), or CANCEL ALL DOCUMENTS (2000,XP). (Or, double-click on the printer name to see and modify the status of documents in queue.)
3. Confirm cancelling all documents.

Keep in mind that once information has been sent to the printer it resides in the spooling folders within Windows. It may a while for printing to stop as this data clears the system.

If the printer continues to print (ie multiple copies of a cancelled job, or garbled print) remove the rest of the paper from the printer and allow it to run out. Once an "out of paper" type error appears on your screen, cancel the documents. Once all print job information has deleted, reload the paper and press the paper feed button once to clear the red light and return the printer to a ready state.

Jul 16, 2008 | Epson Printer

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