Question about HP PHOTOSMART PLUS B209A All-In-One Printer
For severe print quality or missing color issues (...printers
which use HP564 ink cartridges) there could be an air bubble/gap between the
ink cartridge and PRINTHEAD, or a portion of the PRINTHEAD is dry, so you should first perform a CLEAN PRINTHEAD
procedure from your printers control panel (i.e. select TOOLS - CLEAN PRINTHEAD).
It it then suggested you print the SELF TEST or PRINT QUALITY REPORT (under TOOLS menu) to aid in identifying which color is causing the issue. Check that cartridge or cartridges to ensure they have plenty of ink inside.
NOTE: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors to one, air may have been accidently ingested into the ink lines between the cartridge(s) and PRINTHEAD. To recover from this more severe condition, you may have to run the CLEAN PRINTHEAD procedure 2 or 3 times. Print the SELF TEST REPORT or PRINT QUALITY REPORT to see if there is any visible improvement in colors and/or print quality.
If a problem persists then it is suggested to review the steps outlined on the following Inkjet411 HP564 support page, including printhead removal/printer electrical contact cleaning and service station cleaning. A dirty service station can cause poor image quality and/or ink cross-contamination between different colors:
If the problem still cannot be corrected, then the PRINTHEAD may be dry and may need to be flushed (i.e. with warm water as it could have dried out, but this is a function of how much you print). Remove and thoroughly flush all ink ports for 2-3 minutes...thoroughly dry printhead prior to re-installing. Retest. For complete instructions refer to video here: http://inkjet411.com/?page_id=2412
Worst case scenario the PRINTHEAD may simply be electrically damaged or at end-of-life (while rated for 10-12,000 pages, the average consumer may only see an average of 5,000 printed page throughput) and may require replacement. A severe failure of the PRINTHEAD is typically accompanied by error messages such as INCOMPATIBLE PRINTHEAD, REPLACE PRINTHEAD or INK SYSTEM FAILURE. NOTE: The PRINTHEAD will eventually fail in time. For more information on the how the PRINTHEAD works, watch the video here: http://inkjet411.retailinkjet.com/?page_id=1983
To verify Printhead electrical performance, activate the Tap 41 diagnostic test, (i.e. Pen Status: Pen OK).....for printer model instructions please visit: http://inkjet411.com/?page_id=1813
To solve other HP564 ink-series printer/printing related issues please visit http://www.inkjet411.com
Posted on Jul 26, 2013
The head of your printer cartrige (black) are not detected by the printer because it was damage and need to be replace. So that no more black ink could print anyway.
Posted on May 26, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 16, 2012 | Kodak ESP 7250 All-in-One InkJet Printer
Jan 21, 2010 | Brother MultiFunction Center MFC-440CN...
Jul 01, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...
Apr 24, 2009 | Kodak ESP 5 Printer
Apr 10, 2009 | HP Officejet Pro L7590 All-in-One InkJet...
Nov 21, 2008 | Canon MultiPASS MP370 All-In-One InkJet...
Nov 16, 2008 | Canon MultiPASS MP390 All-In-One InkJet...
Jan 26, 2007 | Canon BubbleJet i560 InkJet Printer
827 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: