Question about HP Photosmart C4580 All-in-One InkJet Printer

1 Answer

My printer says offline and files are in the queue

My printer says offline but when i print to check wirless connection it says eccelent

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 142 Answers

This issue occurs due to the change in IP address of the unit (Most of the IP addresses are Dynamic and it may change time to time. So the computer is unable to locate the previously set IP address and this leads to a message printer offline). I request you to set a static IP address for your printer and verify the result.

:) Dr Tony

Posted on May 26, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hello, I'm having problem with my phaser 3140 printer. Every time I'm trying to print a file, the printer doesn't responds and it shows that there's always 0 in queue. Can any one help me please?


Please check your "print queue" on your computer. Check that you don't have, "use printer offline" set. You will likely see all your print jobs in the queue, and setting the printer "online" will cause them all to start coming out.

Feb 29, 2016 | Office Equipment & Supplies

1 Answer

Canon MF4690 offline


double click on printer print queue opens make sure all print job is cancled
the click file and set printer online cabel must beconnected.Left click on printer and make sure you select the corect printer port or above will not work

Mar 13, 2012 | Canon imageCLASS MF4690 Multifunction...

1 Answer

Mx700 offline error


Hi
Clear any print queues.
Check for paper jams and clear.
Disconnect the printer from power,wait a while and then connect again.
Uncheck 'work offline' under your printer properties.
Try printing now.

Mar 01, 2012 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

ML1865W offline


Hi,
Try disconnecting the printer completely from power.
Reboot your system and re-connect the printer again.
Check for paper jams and clear them.
Delete any print queues.

Hope it helps.Thanks!

Jan 05, 2012 | Samsung ML1865W Laser Printer

1 Answer

HP Deskjet 6980 won't print. Says offline but i don't see how to turn it back online. was working. now not.


Printers often go off line for no reason. It can be genuinely off line or the pc is just not seeing the printer anymore To put it back on line all you need to do is open the print queue (double click on the printers icon in printers devices/ printer and faxes) go to File and in the drop down list it will say "Use printer Offline or Use printer online. click on it and if the pc is seeing the printer if will change and the printer will then start up and print. If this does not work then check your cable to the printer or your network connection to reestablish the connection.

Aug 07, 2011 | HP Deskjet 6980 InkJet Photo Printer

1 Answer

My printer used to work fine. all of a sudden it has stopped working. I have reloaded the cartridges. It printed an alignment page. I deleted the device from the computer and when i re-connected the...


Hi,

This Utility program resolve all the printing issue for HP Printers ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

This Utility program will fix all these issues.

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

This is very useful tool for your future assistance too. This will resolve your issue.

Regards,
Ron

Nov 04, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

How to i clear the queue with jobs waiting to print when the printer says printing but is not printing


Try pressing cancel on the printer first. Then, open the print queue by opening the printers folder, and double-clicking the printer icon for your printer. Try to select the jobs there and cancel them. If that doesn't work, turn off the printer, and wait for the title bar of the print queue to say "use printer offline". If it doesn't change on the title bar of the queue, then select "use printer offline" from the file menu of the print queue. Then try to delete the print job. If this still doesn't work, leave the printer off and reboot the computer, then try to delete the print job again if it is still in the queue. If none of these work, remove and then reinstall the printer as a last resort.

Sep 30, 2010 | HP Officejet 5510 All-In-One Thermal...

1 Answer

MY LEXMARKX5650 THERE IS A DOCUMENT STUCK IN MY QUEUE. IT SAYS DELETING BUT IT DOESNT DELETE I CANT PRINT MY OTHER DOCUMENTS I REALLY DONT WANT TO HAVE TO RESTART THE PC IHAVE A FILLED IN DOCUMENT THAT...


Disconnect the printer from the computer. Open the print queue, and be sure that the title bar says "printer offline". If it doesn't, select "use printer offline" from the file menu. Then try to delete the file multiple times if necessary to clear the queue. You may have to reboot the computer, but try this first. Also, you can try pressing cancel on the printer itself. If none of this works, disconnect the printer from power for 10 minutes, and try again. Good luck!!

Sep 29, 2010 | Lexmark X4650 InkJet Printer

1 Answer

I cannot print but i can scan


Solution:-
Step one: - Restart the computer
Click Start and click Shut Down.
Click Restart or select Restart from the menu.
Click OK.
After the computer restarts, double-click the Printer icon in the system tray located at the bottom, right of the computer. The print queue opens. If no documents appear in the print queue, the issue is resolved.
If the issue continues, proceed to the next step.
Step two: - Check the product cable
Disconnect the USB cable from the product and from the computer.
Wait 5 to 6 seconds.
Reconnect the USB cable to the product and computer.
After the product is connected to the computer, the product should start printing the jobs in the print queue.
If the issue continues, proceed to the next step.
Step three: - Determine whether the product is paused or offline
Click Start and click Printers and Faxes. The Printers and Faxes window appears.
In the Printers and Faxes window, right-click the product icon and click Open . The Printers folder opens.
On the menu bar, click Printer.
Make sure that the Pause Printing and Use Printer Offline options are not selected. If a check mark appears next to either option, click to remove it.
If the menu includes Use Printer Online , click that option.
If neither Pause Printing nor Use Printer Offline is selected, press Esc to leave the menu without making changes.
If the issue continues, proceed to the next step.
Step four: - Stop the print queue
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Double-click the appropriate product in the product list to open the print queue.
Click Start Jobs.
Step five: - Delete the print jobs
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Click a print job and click the Delete icon. Repeat the steps for all the jobs in the print queue.
Click Start Jobs.
Double-click the appropriate product in the product list to open the print queue.
When the print queue is empty, click Start Jobs.
Try the print job again.
If the issue continues, proceed to the next step.
Step six: - Remove and re-add the product to the printer list
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Select the appropriate product.
Click the red X to delete the product from the computer.
Disconnect the USB or Ethernet cable from the product.
Close all open windows and restart the computer.
After the computer is restarted, double-click Macintosh HD .
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Reconnect the USB or Ethernet cable to the product.
If the product is not automatically added, click Add.
Select the product to add and click the Add button. After a few seconds, the product appears in the printer list. Try the print job again.

Jul 09, 2008 | HP DeskJet F380 All-In-One Printer

Not finding what you are looking for?
HP Photosmart C4580 All-in-One InkJet Printer Logo

609 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...