Question about Kenmore 98702 Stacked Washer/Dryer

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I have a Kenmore Stackable washer & dryer - I have put bleach in the dispenser and the detergent in the right dispenser and the softener. When the load is done - the bleach and the softener have not been used.

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It appears your dispenser solenoids or CCU (timer) has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Oct 01, 2010

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1 Answer

Fabric softener compartment


You will need to clear the line from the fabric dispenser to the tub.

Oct 15, 2012 | Kenmore HE2 Plus Front Load Washer

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GE WSXH208AWW doesn't dispense detergent, softner or bleach. Dispenser is totally dry after wash cycle.Appears no water gets to tray.


I'm having almost the same problem - the bleach & softener both will NOT dispense, but (LUCKILY) the detergent does dispense on mine, for now.

In order to get the solutions (bleach, softener, detergent) to go into the washer, the water needs to pour through the dispenser somehow. Dry means NOT working (mothmanmeg).

I need help, too!! We tried taking the drawer out & cleaning, no luck.

Apr 17, 2010 | GE WSXH208A Front Load Washer

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Stackable softener dispenser stays filled with


if its the dispensor on top of the adjitator it snaps off then you can unscrew some of them to clean. or just soak it in hot water.good luck!

Jan 18, 2010 | Kenmore 98702 Stacked Washer/Dryer

1 Answer

Can I use color safe bleach in my new cabrio, and if so where do I put it?


According to the manual on pages 12 & 13.

1.
Place a load of sorted clothes into the washer. See “Laundry
Tips.”
■ Load evenly to maintain washer balance. Mix large and
small items. Items should move easily through the wash
water.
■ Load only to the top of the basket as shown. Overloading
can cause poor cleaning. Items need to move easily
through the wash water.
2. Pour measured powdered or liquid High Efficiency detergent
into the detergent dispenser. Always use the detergent
dispenser, and do not put detergent directly onto clothes in
the washer.
3. Add color-safe bleach (powdered or liquid) to this dispenser,
if needed. Be sure to match powdered color-safe bleach with
powdered detergent or match liquid color-safe bleach with
liquid detergent.
4. Pour measured liquid chlorine bleach into the liquid chlorine
bleach dispenser, if needed. Bleach is diluted and
automatically dispensed at the proper time during the wash
cycle.
■ Do not overfill. Do not dilute. Do not use more than 1 cup
(250 mL) for a full load. Use less with a smaller load size.
■ Follow the garment and the chlorine bleach
manufacturer’s directions for proper use.
■ To avoid spilling, use a cup with a pouring spout. Do not
let bleach splash, drip, or run down into the washer basket.
■ At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
NOTE: Use only liquid chlorine bleach in this dispenser.

5. Pour measured liquid fabric softener into the fabric softener
dispenser, if desired.
■ Do not overfill. The dispenser holds 3 oz (94 mL), or a
capful of fabric softener.
■ The fabric softener is dispensed in the final rinse. If Extra
Rinse is selected, the fabric softener will be dispensed
during the Extra Rinse.
■ Do not spill or drip any fabric softener onto the clothes.
■ At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
NOTE: Use only liquid fabric softener in this dispenser.
6. Close the washer lid.
7. Press POWER. This turns on the washer display.
8. Select a Wash Cycle. See “Cycles.”
9. Select the desired Modifiers. See “Modifiers.”
10. Select an Option, if desired. See “Options.”
11. Select Delay Wash, if desired. See “Delay Wash” in the
“Modifiers” section.
12. Press START. The wash cycle begins, and the display shows
the estimated remaining time. The lid will lock.
NOTE: If you do not press Start within 5 minutes of pressing
Power, the washer automatically shuts off.


The way that I read the manual, your color safe bleach would go in the detergent dispenser. Your liquid chlorine bleach would go in the bleach dispenser.

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Aug 03, 2008 | Whirlpool Washing Machines

2 Answers

Neptune stackable washer...


You put the detergent directly on top of the clothes.

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1 Answer

HE washing machine


As you look at your dispenser. The Left compartment is for Detergent. The Right Front compartment is for the Fabric Softener Liquid. The Right Rear compartment is for Chlorine Bleach.

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Neptune stackable washer...


I went to Sears today and asked!  They said use high efficiency detergent (marked HE on the label) and put it directly in the washer with the clothes.  Mystery solved!

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Detergent dispenser


As far as I am aware, there IS NO dispenser for bleach, you have to put bleach in drum before adding clothes and starting cycle. The far right compartment is only for "pre-wash" cycles, and if no pre-wash is selected, water will run through ALL compartments at the rinse stage..... Oshie

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