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Computer problem: my screen tends to go black, the monitor light stays on like its working, and it will come back after a second or two. sometimes the color is distorted. it seems to happen when i move the mouse. i tried to re-install the video drivers for the card, and that had no difference. the weird thing is, when i start the computer in safe mode i do not get these problems. I also used some compressed air to clean all the dust off of the graphics card and processor heat sink, still no changes. I also ran a full virus scan with norton in safe mode and it found nothing. any ideas?

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Screen not working
are you able to hear the windows log in?
if you do but no image, most likelly your video card is ruined. overheated or dropped maybe? don't worry is bad but not that bad, there is a way to fix that by a professional.
take it to a computer repair shop and have them check the video card ask if they have a rework station or someone who may they have to unsolder about 50 pins at the same time get a new card and solder it again.
sometimes they apply heat to it and it will work again but for just a few days maybe weeks but it goes bad again. so replacement is the best option.
I used to charge about 250 bucks but you may be able to ask for a rebate.
do not take it to a major computer store they would tell you there is no repair so you can go in and get a new computer

Posted on May 25, 2010

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