Question about Whirlpool Duet GHW9150P Front Load Washer

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Washing machine making vey load something is wrong noise. Called repair man, he states too young (2yrs) to be a drum problem and okay to use just do smaller loads. On 2nd load found metal shavings..have not used since but repairman whom thought it was the shocks has not been able to make it out. What would metal shavings mean?

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  • th4201 May 26, 2010

    It's not too young to be a drum problem. Where did you find the metal shavings? Are you sure they're not dark plastic shavings? Plastic shavings near the front lower portion of the inner tub would be more likely, which would be caused by a rear drum bearing problem. More information would be helpful, like, does it make any noise when it's washing? Spinning? etc.

  • jshoffman67 May 26, 2010

    Yes it makes more noise than usual but mostly when it is spinning. We did find the shavings in between the inner tub and seal and just checked and they do actually appear to be plastic vs metal...So this could possible be rear drum bearing problem? Any cost estimation? Thanks for your help

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The rear half of the outer tub that contains the rear metal bearing has loosened so much that the inner drum has sagged and is rubbing on the front half of the outer tub. You need to see if this is under warranty. There is usually a 5 year warranty on the outer tub and a 10 year or a lifetime warranty on the inner tub. When I do this repair, I replace the rear half of the outer tub and the inner drum since it's under warranty anyway. The repair is the most difficult and time consuming repair possible on that type of washer. It needs to be done by an expert, not just your average washer repair guy. It's not rocket science, but you have to take EVERYTHING apart and it takes a long time and you've gotta know a few things about the machine in the first place. It's not fun. If it's under warranty for parts, expect to pay between $75 and $200 for labor. If the parts are not under warranty, then throw it away. They're $500+ for the parts.

Posted on May 26, 2010

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