Question about HP Photosmart C4180 All-In-One InkJet Printer

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Printer cartridge cradle cannot move and there is no type of jam

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This error is also called as Carriage jam. Please perform the steps provided in the following HP web link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00806599&cc=us&lc=en&dlc=en&product=1141647

:) Dr Tony

Posted on May 26, 2010

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My printer keeps saying print cartridge cradle is stuck clear jam then press ok, but there is no paper jam


Because it's NOT a paper jam, but a cartridge cradle jam, I suppose it's an ink jet printer??? if so, check for debrie arround the cradle shaft that could prevent the printing cradle to move from left to wright... you could also lubricate the shaft by rubbing a little bit of grease on it with the tip of your finger (verry thin layer), as ink sometimes gets on it and tends to become sticky with time...

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My printer won't print because the cartridge cradle can't move.


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Cradle can't move been through all of HP's on-line docs. There is no paper jam and cartridges are seated properly


Try swapping the cartridges around. You may have mistakenly put them in the wrong slot. If you did, the cradle will not move.

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Kindly check inside if there are mechanical problems. Something stuff that blocks the cartridge...dirt for example...

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The print cartridge cradle cannot move.


"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.

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The cartridge cradle is where the ink cartridges are installed. It slided back and forth on a silver rail. If the rail gets dirty, the cradle can stick and not move freely. Try cleaning the rail with a soft clean dry cloth.

I've also see the cradle become disconnected from the belt that moves it back and forth. If that has occurred, and it is out of warranty, it will need replacement.

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1 Answer

HP 7660 "Print Cartridge Cradle is Stuck" Message


I was having same problem but it was a paper jam all the time and then it started to state Cairrage Jam. And what was happening was the unit the cartridges sit in was not going all the way to the right. A little nudge and you could feel it move. Closed lid and sometimes it would print but eventually it would fail. Just replaced but I suspect if you can get to the cairrage you could clean/repair whatever was keeping it from going all the way to the right.

Hope that helps!

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