Question about HP Photosmart D5160 InkJet Printer

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Hp5160 will not let me use non hp cartridges In the past I was able to use non hp but now nothing will work except hp stuff

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Only original cartridges give you less problem & better print out result. Save times & save efforts.

Posted on May 26, 2010

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New refilled colour cartridge not working; printer states Remove and check colour cartridge, even though was working initially but then stopped. Help!


most hp printers made in the past five years , are pretty smart about detecting a non factory cartridge being installed ( they use a fancy measurement method of doing this that is not user changeable) now the refill folks know this now and try there best to fool it , sometimes they are successful but as in your case I suspect it was only temporary ,

read your owners manual : its right there in print "use only Hp factory cartridges from sealed containers as replacements"

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What solution are you seeking? They are not recognized by the printer and there is nothing you can do about it. You can try to get a refund (reimbursement) from the seller on the account of false compatibility claim.

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Try uninstalling printer, reboot computer then reinstall printer drivers. do not accept HP updates as they block non HP consumables. Update manually if needs must.

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I have purchased several color cartridges this past week for my HP Officejet 85Xi and I keep getting the message to remove and check color cartridge. I do that and I've even cleaned it with a damp towel....


Did you remove the seal from the cartridges before you put them in? Double check each cartridge. Are these genuine HP cartridges? Many people believe you can substitute 3rd party cartridges or fill the original with brand X ink. My experience has been such that I will not waste my time with non-genuine cartridges.

Thanks for posting your question at FixYa.com

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The print cartridges are not moving correctly, the sound "rough" "bumpy" and the error "print cartridge jam" keeps coming up. Nothing appears to be wrong when I look at them... and the print keeps saying...


Greetings,
Before you making any assumptions about whether or not a cartridge is good or bad, always clean the cartridge and carriage electrical contacts with a cotton swab and alcohol.

HP holds the patents on their cartridge technology. They are not about to share their cash-cow with anyone. All non HP branded cartridges are remanufactured unless someone is counterfeiting them in China.
Regards,
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1 Answer

Won't accept non-HP cartridge


You ask "Is this a common problem with non-HP cartridges? " It is a possiblity.
Where did you purchase the cartridges from?
This error might be caused by defective printhead or sensors

Are you removing the 2 protective caps from the cartridges?

Read this HP page:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01451117&lc=en&dlc=en&cc=us&lang=en&rule=17507&product=3203059

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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3 Answers

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only the non hp cartridges which have written the compatibility on it can use with the printer. make sure it has the model number written on the non hp cartridge.

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Sounds like the cartridges are faulty whihc does happen with non hp cartridges. try the cleaning process in the setup/tools menu. if this doesn't woprk send the cartridges back and get another set. The cartridges have their own printhead so it can only be the cartridges at fault

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Check print cartridge light stays on and is flashing.


This can happen if using extra large fill cartridges,had the same problem but switched to regular carts and it works fine.It usually happens if using non hp carts,guess to force ppl into buying their own make.

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1 Answer

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I refilled my new hp 60 cartridge at first it works out but after few print outs hp solution center detects that there is a cartridge problem? what should I do? purchasing a new cartridge is so expensive, thnx in advance......

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