Question about HP Photosmart D5160 InkJet Printer

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Hp5160 will not let me use non hp cartridges In the past I was able to use non hp but now nothing will work except hp stuff

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Only original cartridges give you less problem & better print out result. Save times & save efforts.

Posted on May 26, 2010


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New refilled colour cartridge not working; printer states Remove and check colour cartridge, even though was working initially but then stopped. Help!

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read your owners manual : its right there in print "use only Hp factory cartridges from sealed containers as replacements"

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I have purchased several color cartridges this past week for my HP Officejet 85Xi and I keep getting the message to remove and check color cartridge. I do that and I've even cleaned it with a damp towel....

Did you remove the seal from the cartridges before you put them in? Double check each cartridge. Are these genuine HP cartridges? Many people believe you can substitute 3rd party cartridges or fill the original with brand X ink. My experience has been such that I will not waste my time with non-genuine cartridges.

Thanks for posting your question at

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Before you making any assumptions about whether or not a cartridge is good or bad, always clean the cartridge and carriage electrical contacts with a cotton swab and alcohol.

HP holds the patents on their cartridge technology. They are not about to share their cash-cow with anyone. All non HP branded cartridges are remanufactured unless someone is counterfeiting them in China.

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You ask "Is this a common problem with non-HP cartridges? " It is a possiblity.
Where did you purchase the cartridges from?
This error might be caused by defective printhead or sensors

Are you removing the 2 protective caps from the cartridges?

Read this HP page:

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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Sounds like the cartridges are faulty whihc does happen with non hp cartridges. try the cleaning process in the setup/tools menu. if this doesn't woprk send the cartridges back and get another set. The cartridges have their own printhead so it can only be the cartridges at fault

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I refilled my new hp 60 cartridge at first it works out but after few print outs hp solution center detects that there is a cartridge problem? what should I do? purchasing a new cartridge is so expensive, thnx in advance......

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