Question about Canon PIXMA MP780 All-In-One InkJet Printer

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New ink in, the black does not work, I've done all the maintenance on the menu but no joy.

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  • 284 Answers

It's time to replace either PRINT HEAD or PURGE UNIT.

Posted on May 26, 2010

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My canon Pixma MP620 wont print in black. All the other colors are fine. I've tried deep cleaning with no results..


Hi,
Try this;
- Open the document you want to print - Go to file > Print - click properties in the print window - in the menu select 'Maintenance' - in the 'Maintenance' click 'Ink Cartridge Settings' - select Black Only - click OK - click OK - now you can print only using the black ink in the printer.
Hope this helps.

Please rate if this solution was helpful. thanks!


Jul 14, 2011 | Office Equipment & Supplies

1 Answer

My Printer prints a Colored Ink. But I type as a black Font Color.Then Black Ink Has full?? pls help me


Hi Carl Montero,
Your issue may be attributed to two possible points of failure. 1.) The Nozzle is clogged, 2.) the ink is already dry inside. You can try to clean the nozzle by doing the following steps. If it does not work, try to replace the cartridge with a new one.
FINE Cartridge Cleaning
1 Press [Menu] repeatedly until appears. 2 Use [ ] or [ ] to select . 3 Press [OK]. 1 Press [Maintenance] repeatedly until appears. 2 Press [Black] or [Color].
FINE Cartridge Deep Cleaning
1 Press [Menu] repeatedly until appears. 2 Use [ ] or [ ] to select . 3 Press [OK]. 1 Press [Maintenance] repeatedly until appears. 2 Press [Black] or [Color].
Note If deep FINE Cartridge cleaning does not improve the print quality, contact a Canon service representative.

Jul 13, 2011 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

The black ink just stopped printing. I replaced it with a new one but the same result occured. I tried the self cleaning feature but again no printing. All of the other colors are fine ?????


This is a known problem with these machines,
if it's still under warranty contact brother and they'll send you to a local repair company that will replace the print head and also give you all new OEM inks.
If it's out of warranty than the cost of replacing the unit would be less than the cost of fixing it.


There's one thing you can try but there's no guarantee it'll work: (copied from another of my solutions)

---

You'll have to run the cleaning mode a few times,
to do so you'll have to get into Maintenance Mode.

To do this:
Press MENU then * then 2 then 8 then 6 then 4
This takes some practice and you have to press them all within a few seconds.
If the machine doesn't say MAINTENANCE when you do it press STOP/EXIT and try again.

When in Maintenance Mode:
Press 7 then 6, then press 3, then press BLACK START
It will say Cleaning - this will take some time when it's done it will go back to MAINTENANCE

After it's completed try 0 then 9, this will print out a small Print Quality test page
it should have several rows of each color (Cyan, Magenta, Yellow and Black)
if they still don't look right then run the cleaning mode again and then print another quality page.

Continue to do this until the quality is back to normal,
when you're done to exit maintenance mode press 9 then 9 to return to normal operation.

note: this cleaning mode uses up a fair amount of ink, use sparingly

note: maintenance mode is for brother technicians and has some codes that can damage your machine, only use the codes I've explained in this solution

Jun 18, 2011 | Brother MFC-290C Printer

1 Answer

Why will my Brother MFC 290 C printer not print black ink anymore?? I replaced the cartridge and it will not print anymore!


Unfortunatly this is a known issue with these machines and often times the printhead needs to be replaced which need to be done by a service technician.
If it's still under warranty you can contact brother who will direct you to a local warranty shop for service, if it's out of warranty all you can do is try running the Power Purge operation a few times to see if it clears up.
If the Power Purge doesn't help and it's out of warranty you'll need to replace the printer as the cost of fixing it will be more than the cost of a new printer.

Here's my solution on how to run the cleaning mode from another post here on FixYa:

You'll have to run the cleaning mode a few times,
to do so you'll have to get into Maintenance Mode.

To do this:
Press MENU then * then 2 then 8 then 6 then 4
This takes some practice and you have to press them all within a few seconds.
If the machine doesn't say MAINTENANCE when you do it press STOP/EXIT and try again.

When in Maintenance Mode:
Press 7 then 6, then press 3, then press BLACK START
It will say Cleaning - this will take some time when it's done it will go back to MAINTENANCE

After it's completed try 0 then 9, this will print out a small Print Quality test page
it should have several rows of each color (Cyan, Magenta, Yellow and Black)
if they still don't look right then run the cleaning mode again and then print another quality page.

Continue to do this until the quality is back to normal,
when you're done to exit maintenance mode press 9 then 9 to return to normal operation.

note: this cleaning mode uses up a fair amount of ink, use sparingly

note: maintenance mode is for brother technicians and has some codes that can damage your machine, only use the codes I've explained in this solution

Jun 05, 2011 | Brother MFC-290C Multifunction Color...

2 Answers

Hi. After using budget ink cartridges, the print quality has been very poor and not printing the correct colours it suppose to. I've performed many print cleaning options but it is still not rectifying...


If the cartridges you're using give you poor results, throw them away cos you don't know what other damage they might be doing.

I'm not saying don't use budget cartridges, just bin them if they don't work properly and get a different brand.

Alternatively, are cheap cartridges worth all this hassle?

May 30, 2011 | Brother MFC 6490CW InkJet Printer

1 Answer

All the pages I print are blank. There is sufficient ink the print preview shows the image but the actual print out is blank


Sounds like your print heads are clogged. This is quite common. Go into your printer's menu and find the maintenance menu and follow the steps to clean your print heads. Run the process everal times until the prints are 100%. Then run a printhead alignment. Regardless of whether your not your ink is full, if cleaning the heads several times does not solve the issue, put new ink cartridges in because you may have bad cartridges. If that doesn't work, you've got bigger issues, contact the manufacturer.

Apr 26, 2011 | Office Equipment & Supplies

2 Answers

ESP-7 won't print black ink


go to main menu,go to maintenance and then clean printhead go for deep cleaning .. and then caliberate printer from main menu.. ur printer will be working fine.. if not call kodak all in one printer support, they will replace ur printhead.free of cost

Jun 18, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Ricoh Afficio G700 Black Ink not working


When opening the print dialog, there is a button for performing maintenance. On the maintenance menu, there is a button for clearing the print jets. That did the trick.

Apr 12, 2008 | Ricoh Aficio G700 InkJet Printer

1 Answer

Black ink does not print


I have a problem about my printer here. it doesnt print black color even if i replaced it with new cartridge...anyone have solution about this pls help....joy

Feb 16, 2008 | HP Photosmart C3150 Printer

1 Answer

Black ink not working; but colors are


press menu then start mono (blue copy button) then fourtimes arrow up (tel index). machine will be in maintenance mode. press 7 then 6 then 4 then start mono. machine will initialize the carts and do some cleaning cycles.
If you're outside can/us: after that press zero then nine. machine prints test print. If youre inside leave maintenance mode and run a test print manually.

if you cant see any bk the ph is clogged and cant be fixed anymore (because of wrong ink: pigmented ink will clogg the filter infront of the nozzels; use ONLY dye-ink for all colors!)

leaving the maintenance mode by pressing 9 then 9.

Nov 27, 2007 | Brother MFC 210C All-In-One InkJet Printer

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