Question about Zyxel Prestige 660M (P-660M-61) (91004397010)
Have changed my internet password and since then cannot access the internet have contacted my ISP for help but nothing seems to work, have used 1234 to connect but will not do anything, the Internet light is not showing on the modem.
Any help you can give would be much appreciated
Looks like there is a problem with the modem, you can either connect through bridge mode or replace the modem from your ISP.
If u are still not able to connect then u have to check the loop length from the CO. if it is a dedicated loop then there is a problem with the line........
Posted on Jan 17, 2009
If the default password does not work for accessing the modem's setup page you will have to manually reset the modem using a toothpick or paperclip on the reset button in the back of the modem. Hold the button down for about 10 seconds and the power light will flash.
However if the Internet light does not light up on the modem then the ISP needs to do something to fix the connection.
Posted on Apr 19, 2008
try to reset ur router or modem..
Posted on Apr 07, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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Your Internet service provider (ISP) requires a username and password to access service features, including Internet and email.
Your ISP should provide this information when you set up your Internet service.
Typically, once you complete the setup and save the information, your router or modem transmits it behind the scenes when you try to access the Internet.
As a result, the username and password can be easily forgotten because they are not used daily.
If you reset your router or simply forget the password, gaining access to network resources and the Internet becomes a challenge.
Call your ISP's technical support department.
Many ISPs set a default username and password for their routers.
If you didn't change the username and password, your ISP can provide the original information.
Before you hang up, make sure the information is correct by entering it and trying to connect to the Internet.
If the information is incorrect and you still cannot get a connection, keep the information for later reference.
Call your router's manufacturer.
The manufacturer of your router sets a username and password prior to shipping the device to your ISP.
Look at the router for the contact information of the manufacturer.
Call their customer service or technical support department and ask for the default information.
Reset your router.
If you changed your router's username and password and cannot remember what you entered, you may have to reset the router.
Insert the resource CD into your computer's CD drive.
When the software installation program starts, search the screen for "Resources" or "Documentation" or "User Manual."
Click the documentation link and search the table of contents for resetting the router.
When you reset the router, the username and password return to the default set by your ISP or manufacturer.
Enter the information provided by your ISP or manufacturer.
Hope this helps.
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