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The playstation will not read any discs - Sony Playstation 3 (PS3) Console

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This is a very common problem. Sometimes it's caused by dust but in most cases the blu-ray laser has failed.

Check out this website for more info.

Posted on May 25, 2010

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When I start loading a game or video the playstation sayds video or game can not be played (error 8002997F)


Hi,

This error is related to an issue reading the BluRay Disc, you might try the following:

  1. Ensure that the latest system software update is installed on your PlayStation 3 system.
  2. Check the disc for scratches and dirt.
  3. Check that the disc is compatible with your PlayStation 3 system.
  4. Make sure that this is not only happening with one specific game, if so, the disc might be the issue.
  5. Try the disc in another PS3 system if you have one available to discard the possibility of a faulty disc.
Hope this helps.

PlayStation 3 system cannot read the disc

Aug 15, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3 will not play games or read disc, what can i do?


Hello,

I will advice you clean the lens of your ps3 player, cleaning the lens of the ps3 player will make the ps3 player read the disc, if the problem is not solve after cleaning the lens, it means, you will need to replace the lens on your ps3, the lens might be weak that it can no longer read any disc or play any game. the two options above should fix the problem of your ps3.

Take care.

Aug 01, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Does not read games


Hi,

Follow these steps when you are facing "disc wont read" problem


Step 1:Remove the disc from the system.


Step 2:Use a cloth to clean in small circles around the disc (not in a big circle going around the disc). Use DVD or CD disc cleaner if available. If you use cleaner, use a different dry cloth to clean the disc no more than three minutes after application.


Step 3:Verify that there are no disc-destroying marks on the disc. Deep scratches and chips in the middle of the disc can render a disc inoperable.As your Playstation 3 is used more and more, the lens that reads Blue-ray discs can become dirty. This will lead to discs skipping or not being read by the console. If you find this is happening on your Blue-ray discs, either movies or games, you may need to have your console cleaned. Be careful when attempting any sort of cleaning of your console, as improper handling will further damage the Playstation 3. Contact a member of Playstation Support for information on console maintenance.


Thank you !!

Jul 19, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 - Unable to read disc


Hi,

Follow these steps when you are facing "disc wont read" problem


Step 1:Remove the disc from the system.


Step 2:Use a cloth to clean in small circles around the disc (not in a big circle going around the disc). Use DVD or CD disc cleaner if available. If you use cleaner, use a different dry cloth to clean the disc no more than three minutes after application.


Step 3:Verify that there are no disc-destroying marks on the disc. Deep scratches and chips in the middle of the disc can render a disc inoperable.As your Playstation 3 is used more and more, the lens that reads Blue-ray discs can become dirty. This will lead to discs skipping or not being read by the console. If you find this is happening on your Blue-ray discs, either movies or games, you may need to have your console cleaned. Be careful when attempting any sort of cleaning of your console, as improper handling will further damage the Playstation 3. Contact a member of Playstation Support for information on console maintenance.


Thank you !!

Jul 05, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 wont read games or DVD sometime frezze


Hi,

Follow these steps when you are facing "disc wont read" problem


Step 1: Remove the disc from the system.


Step 2: Use a cloth to clean in small circles around the disc (not in a big circle going around the disc). Use DVD or CD disc cleaner if available. If you use cleaner, use a different dry cloth to clean the disc no more than three minutes after application.


Step 3: Verify that there are no disc-destroying marks on the disc. Deep scratches and chips in the middle of the disc can render a disc inoperable.As your Playstation 3 is used more and more, the lens that reads Blue-ray discs can become dirty. This will lead to discs skipping or not being read by the console. If you find this is happening on your Blue-ray discs, either movies or games, you may need to have your console cleaned. Be careful when attempting any sort of cleaning of your console, as improper handling will further damage the Playstation 3. Contact a member of Playstation Support for information on console maintenance.

Thank you !!

Jun 19, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Disk read error


The 'Disc Read Error' error message, 'Please Insert a Playstation 2 Formatted Disc' error message, or the 'No Data' error message is an indicator by your system that the console is having difficulty reading the game disc. This could be for many reasons; usually this is because the game disc is damaged or unreadable. However, in some situations, this can be a sign of a more serious issue with your Sony PlayStation 2. Try all of the steps listed below to troubleshoot the error:

Check the game disc.

1. If there are any noticeable scratches or smudges on the surface of the game disc, try to clean them off by using a non-abrasive cotton cloth.
Note: Do not rub hard and do not rub in a circular motion as this could further damage the game disc.
2. If there aren’t any noticeable scratches or smudges on the surface of the game disc, try using that game disc in another PlayStation 2.

* If the game disc works in another system, this is an indicator that your PlayStation 2 may be damaged. For information on getting your system repaired or replaced, you will want to contact Sony directly for assistance at 1-800-345-SONY.
* If the game disc does not work in another system, this is a good indicator that the disc is damaged or defective. To acquire a replacement game disc, you will want to refer to your manual for warranty information specific to your product.

Some Playstation systems, especially the older models, have trouble reading some newly manufactured Playstation 2 game disks. Sony recommends using their Auto Diagnosis tool (http://www.us.playstation.com/support/ps2/hardwaresystem/default.html) to resolve this issue.

Apr 05, 2010 | Sony PlayStation 2 (PS2) Console

1 Answer

Psp wont read the disc unless you hold the door shut w/o ...


If you dropped it, then the reader may be a little messed up. If the case around the disc is popped open a little bit, closing it all the way might stop the disc from spinning, resulting in not reading the disc. The only thing I recommend is to contact Customer Support on the Playstation website. They might be able to help you fix the problem or have you send it in. www.playstation.com

Apr 29, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

Intermittent Disc-reading Error


First try cleaning optical lens ,you have to use dry cotton sworb.If problem persist than you have to change optical lens.

Dec 13, 2007 | Sony PlayStation 2 (PS2) Console

1 Answer

Playstation 2 disc reader


Whats the SCPH model number? What appears on screen when you put a disc in? If it can read CD's but not DVD,s then this is a classic laser related problem, Possibly a dirty laser or syptoms of a worn laser that requires replacement.

Sep 20, 2007 | Sony PlayStation 2 (PS2) Console

1 Answer

Playstation 2 not reading disc


Are you using a real game disk or are you using a burned disk? If its burned you need a MOD chip for it. If its real then try to open up the PS2 and try to clean the lens gently with a q-tip. It helped me a couple of times.

Aug 18, 2007 | Sony PlayStation 2 (PS2) Console

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