Question about HP Photosmart C6180 All-In-One InkJet Printer

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0XC18A0101 - HP Photosmart C6180 All-In-One InkJet Printer

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A. - Press and hold the ?*? key. B. - Press the ?#? key and release both keys. Display should say ?Enter Special Key Combo? C. - Press and release in sequence the ?1?, ?2? and ?3? buttons. 1. Press and release the right arrow button until the display says ?System Configuration Menu?. (on C8100 use Touch Screen) 2. Press and release the ?OK? button. 3. Display should say ?Hardware failure status?. If not there already, Arrow Key over to ?Hardware failure status?, 4. Press and release the ?OK? button. 5. Display should say ?Hardware failure status: Clear. Press OK to clear?. 6. Press and release the ?OK? Button. Message changes to ?Hardware failure status Cleared. Press Cancel to continue?. 7. Press and release the ?CANCEL? button as many times as necessary, so that, either the ?Welcome to Photosmart Express? screen appears, or, the ?Ink System Failure? screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. 8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. 9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer 10. Turn the unit on. The printer may display message ?USE POWER BUTTON TO SHUTDOWN THE PRINTER? followed by ?PRESS OK TO CONTINUE?. Press OK.

Posted on Jun 02, 2010

  • Saurabh Jun 02, 2010

    1. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

    2. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
    If the error is still there, or reoccurs replace the unit

  • xander936
    xander936 May 22, 2012

    what a good solution

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It is a Ink System Failure" error 0xc18a0101.
You can try.
Reset the product:
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  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
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Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one
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