Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Frost is forming around the ice despenser inside the freezer and ice will not dispense

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The ice chute solenoid located behind the main control panel for the ice and water is bad. Snap the cover off the front and then you will see 4 screws holding the housing in place. Remove this and you will see the solenoid. Replace this and you will be good to go.

Posted on May 25, 2010

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The door flap which releases the ice , on the door , is not closing completely .Usually this is caused by a rusted plunger so both the solenoid and plunger will have to be replaced , These parts are located behind the dispenser board so be sure to remove the top freezer door hinge cover and unplug the plug there , to remove all power going to the door , before attempting this repair . I think the part number is WR62X10055 for the kit .
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Sounds like your freezer is pulling outside air into the freezer from the dispenser door or around the door seals. This could be a defrost problem beginning as this is moisture remaining inside the freezer compartment and not being taken out during defrost. So it may be a good idea to look into the back of the freezer and see if there is frost forming also on the rear wall. If yes you will need to manually defrost by unplugging the refrigerator and removing the rear panel in the back of freezer to expose the evaporator coil. If frozen over I want you to defrost with a hair dryer until we can have a look at the defrost heater below these coils. The heater in your model PSS26MRSS has glass around the heating elements and will be easy to see if the element is burned out. If burned out the defrost heater part number WR51X10055 and the defrost thermostat part number WR50X10068 should be replaced. Let me know if you are ready to begin or if this is helpful. If by chance these 2 parts look OK then we will need to look over the main control board for burn marks or signs of heat damage. I'll be here if you need me Thanks, Sea Breeze

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1 Answer

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The presence of frost indicates that the dispenser(ice) probrably isn't closing all the way once you get ice. This allows warm air to rise up, condense and form frost. In all likelihood the solenoid that controls the opening and closing is bad and needs to be replaced.

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Open the freezer door and look down the ice chute while you shine a flashlite up the dispenser cute from the outside. If you see light around the chute door, it needs to be replaced. The problem you describe is almost always air laekage around that flap. Post back if you need more help.

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