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Janome 11000SE - the bobin case keeps spinning and won't stay in place. I am on my 3rd one. I just had it in for a check up and they said nothing was wrong with it. They put in a new bobin case though, and now it is happening again and I have smoothed out the edges of the case and put it in and tried it again, but it won't work. The case won't stay in place.

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Once the bobbin case is damaged you need to replace it or the problem only get worse. If you are on your third case then something is not right. This machine does not have that kind of history of problems with the bobbin case. Typically this kind of problem is caused by the thread not being inserted into the thread take up lever correctly. (this is the lever that moves up and down when you sew and you see it at the top when you thread it) There is a small spring gate that the thread needs to pass thru when you thread it, There could be a problem with the positioning brackets that hold the bobbin case in place so I would explain that you feel three bobbin cases replaced is excessive and you need some help in getting the problem corrected.
I have assumed that the dealer is replacing the cases for you, if you are just buying the case and putting in yourself, then the problem may well be the brackets, Good Luck!

Posted on May 27, 2010

Testimonial: "Hi RichSew, Thanks for you answer. But I found the problem myself. I had the thread in the take up lever, but not the other one. Somehow I was missing that sometimes and other times catching it. You can be sure I catch it everytime now!!"

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