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The mute button on my DishNetwork remote does not work with my new LG TV

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  • 2stepval May 25, 2010

    DishNetwork told me it was an LG problem, not the Dish remote!! LG told me the problem was with the DishNetwork remote, which you verified.

    I will look into the Harmony remote. Thank you.

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  • LG Master
  • 3,866 Answers

That is correct and will not this mute feature work for muting the box in the majority of the cases here. Dish network has not put out a remote of of late that will work with newer TV's due to FRequency the televisions IR sensor has inside. Shoot now a days there blue tooth and not IR infrared so you might want to consider that. I would recommend a Harmony remote this will take care of all your remotes from legitech. There a little on the expensive side but they are worth it.

Thanks and hope this solution helps please do click the accept button for my efforts.

Posted on May 25, 2010

  • Grand Canyon Tech
    Grand Canyon Tech May 26, 2010

    And LG was totally on the money, I am not here to down dish it because they do not have all the codes to all tv's and the lack of tech in that area is the reasoning. The remote works fine its just not going to work with the tv. There are other options other then harmony as well if you like to look into those let me know!

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Press the helpful button and check link below for various models

First power off your TV using the remote, then press following buttons quickly on your TV remote:
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Hey there, Cheri Torres with DISH Network Customer Service here. I came across your post and wanted to see if I could help. We have a few different codes for addressing your remote to your TV for each of our different models of remotes. You should be able to locate your remote model number on the back of the remote at the top usually a 2 to 3 digit number with a decimal point. I will list here for you the best codes for our more popular models of remotes and the instructions for addressing your remote to your LG TV. I hope you find this information useful and if you have any further questions feel free to email me directly at Cheri.Torres@Dishnetwork.com.

Codes for a LG TV
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20.0 IR remote and 21.0 IR/UHF remotes - 627, 505, 520, 553, 773, 718

Instructions for addressing the remote to the TV
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  2. Press and hold the TV Mode button until all the mode lights light up red.
  3. Enter the three-digit code using the buttons on the number pad.
  4. Press pound(#) button once.
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http://www.dishnetwork.com/SupportSection/power-scan-instructions



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http://www.dishnetwork.com/downloads/pdf/user_guides_and_manuals/Remote_Codes_Web_Page.pdf.

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