Question about GE Profile WPSR3100W

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Can't remove agitator

I have a GE profile washer model wpsr3100w1ww. It is making a "clinking" noise and the agitator seems loose.
The agitator has about a 1/2 inch play when lifting up and down.
I am sure that is use to set in the drum with the base of the agitator sitting about 1/2 inch above the bottom of the drum. The agitator now sits with the bottom of the agitator touching the bottom of the drum.
I am trying to remove the agitator. The instructions says to pull up sharply but thats not working.
I pull off the fabric softerner dispenser and there is a translucient cap under it. I have been to other web sites that says to remove that cap and there is a bolt under it , but I can't get the cap off.
I want to remove the agitator and drum to look under it. HELP

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  • GE Master
  • 8,220 Answers

Get 2 2x2 pieces of wood or 2 oak handles, 20 inches long. lay on on top of the other on the top of the washer. Loop a rope or ******** both sides of the agitator over one of the pieces of wood and tie it to the top piece of wood. Twist the top piece of wood slowly. As the 2 loops tighten up under the agitator the bottom piece holds the rope firmly across the top of machine. This save you from getting socked in the face by the agitator when it come off. You can buy an agitator remover but why not make you one and have so much fun doing it See the pic below? just ease a stick above the 2x4 and start slowly twing till she jumps out. Note: I didn't make this design I found it on line. I would run the rope under the agitator instead of taking a chance on breaking the fins. But that's just me.The trick is to grab it by the neck instead of the base. So try that before concocting a agitator remover. The agitator just snaps on. The drive block under the agitator is stripped out Wh43X10009 can't remove agitator - 91c45a0.jpgis the part number. Here it the manual3c3b88a.jpg

Posted on May 25, 2010

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Posted on Jan 02, 2017

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