Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Loss of suction?

My Dyson vacuum seems to be losing suction.
I've had it for about 2 years now.
I cleaned out the filter, checked it for clogs, but it's still not really sucking up stuff on the floor like it did a few days ago.

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Mine was doing something similar. When standing upright, suction was strong through the hose. When I lowered the handle to sweep the floor, the bar underneath would spin, but the suction seemed horrible and the dirt inside the window wasn't spinning/cycloning like it used to. I called Dyson Support and they had me lay the vacuum on it's left side. Now look underneath and you'll see a clear hose, one end connected to the upper part of the vacuum and the other to the lower. I removed the tube and it was completely clogged, especially at the point that it connects to the bottom part of the vaccum. After that I reconnect and it sucks like the day I got it. Dyson support is still sending me a new "internal hose" but I don't think I need it.

Posted on Jan 14, 2011

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How many filters does it have? It's not unheard of for these bagless cleaners to have 3-4 filters on them. If there is more than 1, chances are after 2 years the other(s) are very clogged. I have only looked a Dyson once or twice and it has been several years back. Not questioning your intelligence but it took me 3 times to find all of the filters on our vacuum at the office and I am experienced with several makes and models of vaccums. Do you still have the manual?

Posted on May 26, 2010

  • Chris Jan 14, 2011

    Mine was doing something similar. When standing upright, suction was strong through the hose. When I lowered the handle to sweep the floor, the bar underneath would spin, but the suction seemed horrible and the dirt inside the window wasn't spinning/cycloning like it used to. I called Dyson Support and they had me lay the vacuum on it's left side. Now look underneath and you'll see a clear hose, one end connected to the upper part of the vacuum and the other to the lower. I removed the tube and it was completely clogged, especially at the point that it connects to the bottom part of the vaccum. After that I reconnect and it sucks like the day I got it. Dyson support is still sending me a new "internal hose" but I don't think I need it.

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1 Answer

Just seems to blow bits around rather than suck


Hi, it's Allie from Crucial Vacuum.

There are a few things that may be causing your vacuum to lose suction. When filters need to be washed or changed, this may cause a loss in suction. Depending on the use of your vacuum, filters need to be changed every 3 to 6 months. If your unit has washable filters, these should be cleaned every 2 to 4 weeks, to maintain the highest filtration and suction in your unit.

If the filters have been properly changed and/or washed, the problem may be caused by a clog in your floor nozzle hose. Most upright units have short hose that connect the floor base to the motor, this hose can easily get clogged and cause loss of suction. You may check the hose by un-clipping it from your unit and cleaning the inside with a damp cloth.

If the problem still persists, you may need to check your unit's brushroll, also known as roller brush or agitator. Check to see if your brushroll is spinning properly, if it has any hair strands tangled or any debris remains that is preventing it from running properly.

You can purchase direct your replacement Hoover vacuum parts from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

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I'm sorry to hear you're having difficulties with your DC14. If the machine doesn't seem to be picking up as well as usual through the wand, this may be due to a blockage in the wand, hose or U-bend. The easiest way to check for this is to follow the steps shown in our online support guide:

http://support.dyson.co.uk/support/dc14/dc14-origin-iron/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/wand-suction

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Hello, this is Ava with Think Crucial.

Most of the time the reason why the vacuum is not picking up is due to loss of suction. You may need to check for blockages of your wand and hose. Remove the wand and hose from your cleaner when checking for blockages and any damages. Make sure to turn off and unplug your vacuum from the power before doing this.

You can purchase a wide variety of high-quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

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A loss of suction is most likely caused by a blockage or a dirty filter. If you have cleaned the filter, it would be worth checking the machine through for a blockage by following the user guide or the diagnostics in the Support section on our website at www.dyson.com.

If you are still having difficulties with your Dyson, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

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