I want to remove 'Logitech w/ Vid' & re-install the orig software
I installed the updated software for my Logitech Communicate STX. The update was Logitech Webcam Software with Vid", ver. 1.1 for XP. Since then, my quickcam software that lets me fine-tune the picture (brightness/contrast, etc.) won't work--it doesn't even recognize that I have a camera installed, but the Vid program works, but is limited in what it can do. I have tried to uninstall, and I can't, even in Safe Mode. I have tried installing the orig. software and it won't let me because it says a more current version is installed. How do I get rid of the new version and re-install my old w/out having to re-install my OS? HELP!
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Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.<br />Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"<br /><br />http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405 <br /><br />In addition to the Logitech installer you will need to run the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11<br />To start the DirectX Diagnostic Tool, click Start, click Run, type dxdiag in the Open box, and then click OK.<br /><br />Procedure to re-install Logitech software <br />Close all programs while uninstalling - downloading and uploading software <br />Disconnect your webcam <br />Uninstall the current webcam software on your computer <br />Restart computer <br />Download the Installation package from Logitech <br />Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.<br />Connect your webcam when prompted.<br />
Remove your webcam Close all other programs Download Revo - double click on Logitech when it displays all the software loaded on your computer - Use the 'Advanced' mode - Revo will make a Restore Point and then uninstall the Logi software using the Logi uninstall software. It will then scan your C drive and Registry for all fragments and files that failed to uninstall. Delete everything it finds http://www.revouninstaller.com/revo_uninstaller_free_download.html
Download 'ccleaner' and run it through a couple of times,using the factory settings and the 'Run Cleaner' control until 0 bytes have been seen to be cleaned following a scan Run the 'Registry' from the left hand toolbar but 'Save' any changes before repairing
when you were installing the software did a taskbar pop up appear and tell you that hardware was found, and then proceeded to install the cam and inform you that the Logitech STX is now installed and ready for use?
If not then the cam may need to be tried in another usb port as of yet it has not been recognised by windows.
Also if this is being used on a laptop, sometimes there is not enough power amps being sent be the usb port to recognise, again trying a different port may solve that.
If all else fails re install the software again, but make sure windows is allowing the cam to work, as sometimes there is an updater programme that works in conjunction with the cam to update drivers etc, this will probably be being dissalowed by either windows or your internet security programme and any part of the software that is being blocked may be stopping your cam also.
Have you updated DirectX?, I'm not sure if Vista has DX9.0 or 9.0c, but you could try and update DirectX before you install the cam software.
Also if the cam is usb, did you install the software "before" connecting the cam?, some people aren't aware that usb devices have to have the software installed first, before connecting the device.