Question about Surround Air XJ-800 Air Purifier

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It just stopped working! Where do I Start?

It just stopped working! Where do I Start?

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Dear Vielsey.
It has to get serviced. Online help will not solve your problem........

Posted on May 25, 2010

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Posted on Jan 02, 2017

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Why would hoover carpet cleaner make a loud noise, start smoking and now won't come on.


I'm afraid you burned a coil in the motor. And accidentally it stopped while that coil is between the contact brushes. Or one of the (or both) brushes are worn.

Sep 20, 2014 | Hoover Max Extract Dual V WidePath Carpet...

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MyFresh Air Air Purifer is not working. About 1 year ago I accidentaly put a staple through the power cord to the purifer and it stopped working. I have had it in storage but would like to start using it...


You can use any standard computer power cord for this purifier. If the damage is closer to the plug side of the cord, you could cut the plug end off and put on a new replacement plug. You should be able to find a replacement cord or plug at a hardware store. Hope this helps you.

Jan 20, 2011 | Ecoquest Fresh Air Air Purifier

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Unit blinks as if it wants to start put will not start fan starts moving and than stops repeately. Front panel buttons do not work some of remote buttons do


I would check the wiring connections to the fan and to the display board. Make sure they are seated properly. If that does not fix it, then call your dealer or the company and see what options you have. The company number is 800 989 2299.

Aug 31, 2010 | Ecoquest Fresh Air Air Purifier

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My Ionic Breeze was working fine.. then just stopped working....both of them....but not at the same time.....within weeks apart.....


STILL PLUG IN AND IT JUST STOPED WORKING.ALL LIGHT WENT OUT SO WE CLEANED IT THOUGH THAT WHOULD DO IT BUT IT STILL WILLNOT START.

Mar 31, 2010 | Sharper Image Ionic Breeze 3.0 Air...

1 Answer

There is a red blinking light and it is not cleaning.


My Ionic Breeze would work for a short time after cleaning and the blue light would start flashing and the unit would stop working. I checked the wall cube power adapter with a volt meter. It was putting out only 10 volts instead of the needed 12 volts. It seems The Ionic Breeze needs a full 12-13 volts to work. So I went to Radio Shack and bought a universal 12 volt 800ma power adapter. I checked the voltage in the new adapter, it was 13 volts. This fixed the flashing blue light problem. However the Ionic Breeze produces harmful Ozone gas, so I don't use it anymore.

Aug 09, 2009 | Sharper Image Professional Plus Ionic...

1 Answer

Alpine XL-15 fan has stopped working


Hello night light,

How you proceed is going to depend on how comfortable you are taking it apart.

Given it's age and purchase condition, warranty isn't an issue. You will either be able to dis-assemble the purifier and try taking the motor apart and reassembling, or you can find a replacement motor (I've seen some on the web, they start at ~$50).

Another possibility is that the fan pot (the rotary switch that the knob turns to adjust the fan speed) may be out. If you have a multi-meter, see if you can get a signal through (when it's all the way open). If not, try replacing that first. Parts are available onthe web, I can't advertise per FixYa's terms of use.

Hope this helps.



Sep 28, 2008 | Alpine Air XL-15 Air Purifier

2 Answers

Stopped working


The problem most of you are describing is with the "TOUCH SCREEN" device. If it is cracked or broken the system detects a fault and goes into a default mode. I suspect that Brookstone is aware of this problem but did nothing to warn its customers. Nor did the company provide a source of repair parts. I have a model 506840 also and after cleaning it , the problem appeared. The unit was never dropped or mistreated but it is now inoperable. The best approach is to check the screen for cracks. Then check to make sure it is plugged in properly. I am trying to get some parts from Brookstone myself. But, so far no luck.

Sep 10, 2008 | Brookstone Pure-Ion (506840) Air Purifier

1 Answer

Pure-Ion not working?


Didja wash the plates? It takes a little maintenance, and there are a lot of things that could make it stop working (Magnum, anti-aircraft fire, someone tripped over the cord, power quality in Karachi is lousy, there's pudding in the works...) but washing the plates with dishsoap and water, (then drying them before trying to start again) ought to fix most things that could be wrong.

Sometimes a fiber (a gift from a guest, maybe) is protruding into the works that needs to be removed, but those are the main reasons.

Jun 20, 2008 | Brookstone Pure-Ion UV Air Purifier

1 Answer

My Air Purifier will not start. Bought new HEPA and Carbon filters and nothing.


I'm not exactly sure what is the problem with your unit since in the title you say it won't start, but in the body you say it won't stop!

If it won't stop just unplug it. I'm assuming that's not your problem though.

If it won't start check the 2 safety interlocks. These automatically stop the unit when you take off either the front cover or the top cover. (This is so you don't stick your fingers in the fan while it is running and sue Hamilton Beach.)

On my unit the top one stopped working because the small plastic tab on the bottom side of the top cover broke off. This tab is designed to press into a switch inside the unit when the cover is properly installed. I over rode the switch by placing a small folded up piece of cardboard into the switch slot and taping it in place. This activates the switch full time. The only drawback is the unit will not shut off automatically when the top cover is removed. This could be a problem if you have an inquisitive toddler or child around the house. I only recommend this modification if you don't have small children around!

The front cover has a similar interlock and can be disabled in much the same way.

I hope this helps.

Oct 22, 2007 | Hamilton Beach TrueAir 04161 Air Purifier

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