Question about HP Pavillion ZV6000 Athlon 64 3500+ 15.4in WideScreen w/ 512MB/80GB/DVDRW/Flash Slot (PCLHCA6435512WWD) PC Notebook

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Keeps shutting down. - HP Pavillion ZV6000 Athlon 64 3500+ 15.4in WideScreen w/ 512MB/80GB/DVDRW/Flash Slot (PCLHCA6435512WWD) PC Notebook

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  • Steve Allison
    Steve Allison May 25, 2010

    This sounds much like a protective measure; can you hear the CPU fan running?
    HPs seem to have an inordinate number of hot laptops.

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To resolve the issue, Please perform the following steps:

Step 1: BIOS Reset

To reset the BIOS defaults, follow these steps:

1. Restart the computer and press F2 (F10 in some Notebooks) as soon as the HP logo appears.
2. Go to Exit menu and select Load BIOS defaults or press F9.
3. Go to Exit menu and select Save changes and Exit or press F10.

This will reset the BIOS defaults. Now, when the Notebook restarts, press F8 repeatedly until the start up menu appears. Select the Safe Mode and press Enter Key to enter in Safe Mode and then perform the step 2.

Step 2 : Disable the "Automatically Restart" under System Failure:

1. Click Start, right-click the My Computer icon, then Properties.
2. Click the Advanced tab, then Settings in the Startup & Recovery section.
3. Remove the check mark next to Automatically Restart under System Failure.
4. Click OK to close the Startup and Recovery window, then click OK to close the System Properties window.
5. Restart the computer.

Step3: Reinstall Power management

To reinstall Power Management in Windows XP, follow these steps:

1. Click Start, select Control Panel, and then choose Performance and Maintenance.
2. Click the System icon to open the System properties window.
3. Select the Hardware tab and click Device Manager.
4. Click the plus (+) sign next to System Devices.
5. Right-click the ACPI Fixed Features button and select Uninstall.
6. Restart the system.

On restarting the system, Windows will automatically detect and install Power Management on the computer.

Posted on May 26, 2010

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