Question about Brother MFC-685cw InkJet Printer

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I have a Brother MFC 685 CW printer. I was using

I have a Brother MFC 685 CW printer. I was using refill ink but changed back to Brother because colors were not good. Now they still aren't good with the Brother ink. It prints mostly yellow and black. Changed all cartridges, put in and out several times and cleaned also several times. No change.

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  • 284 Answers

Maybe Print Head faulty

Posted on May 26, 2010

  • vaseem
    vaseem Dec 25, 2013

    i am using brother MFC7340 , sometimes see the message like as Receiving Data

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MFC -990 CW printer does not recognize a full yellow ink, despite it is original, cleaning run twice and other colours work fine


Try rubbing alcohol on the outside of the head.
More often than not ink will dry from the outside in.
I've found that refill kits work once or twice, and then the cartridge is shot and i gotta buy a new one, but YMMV i guess.
Might just need to break down a buy another yellow cart.
Buyer beware, but you could break down and take a chance on this.
Edit:
If it's the pump, look in the documentation for a head clean or purge, this might help.

In Case You Still face Problem and Need Online Assistance Then Please Follow Us For On :Brother Printer Support

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How do I remove and replace the ink absorber pad/tank on my Brother MFC - 820 CW


Have a look at http://www.hstt.net/refill-faq/inside.html#Brother_mfc215c which is specificlly for the MFC-210c - no sure how similar the 820CW is.

It's in German but google does a reasonable translation.
After receiving a "UNABLE TO CLEAN" message, I've just cleaned the pads on my MFC-425CN (washed in cold water) and re-set the purge counter - all working fine now.

John D. - Adelaide

Nov 17, 2012 | Brother MFC 210C All-In-One InkJet Printer

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Streaks through the printed page


Description of Problem 100000013725
The ink is leaking out of the cartridge or ink leaked inside my machine.what should I do?

Description of Solution 200000017618
Brother strongly recommends that customers do not use generic ink or refill their Brother ink cartridges. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevent smearing and clogging of the print head. The Brother limited warranty does not apply to any problem that was caused by the use of unauthorizedthird party ink and/or cartridges.

If the ink cartridge is new and has not been installed into the machine, please do not install the ink cartridge. Place the ink cartridge back into the ink cartridge packaging and call the Brother Customer Service Department at 1-800-284-4329 for assistance.

If the ink cartridge has been installed into the machine and ink has leaked inside the machine, do not remove the ink cartridge from the machine.

Please contact Brother Customer Service at 1-877-Brother (1-877-276-8437) Monday through Friday, 9:00am - 7:00pm EST, excluding holidays.

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How do i scan? using a brother MFC 685-cw..can't seem to use the scanner.. anyone help?


I have a Brother MFC 7840W and have struggled with the wireless features. Not sure how you have this configured but if wireless suggest you find a way to connect via LAN or USB...I cannot make mine work via wireless but hardwired works fine. To fix, I had to 'reset' the MFC (functions on the MFC itself) and then reinstall the software selecting USB as the connection method. Sounds crazy but once I did it worked.

Apr 18, 2010 | Brother MFC-685cw InkJet Printer

1 Answer

My MFC 685 CW will not print.



Hello ,

First, we will have to make sure the printer is properly connected to the network

  1. Go to your printer.
  2. Press “menu” and scroll down to network, then WLAN
  3. Go to TCP/IP
  4. Go to IP address. Make sure there is an IP address here (not 000.000.000.000). Change the last 3 digits to “050”
  5. Change the boot method to “static”

If your IP address is not a valid one (all zeroes) or is an APIPA address (starting with 169.254.#.#) you will need to run the wireless setup wizard again as the machine is not properly connected wireless

If you had a valid IP address before changing anything, it means that the printer offline is caused by the computer not being able to locate the printer.
This is usually caused by the printers IP address changing.

Changing the boot method to static will make sure the IP address on the printer does not change.
Now we will have to make sure the computer knows where to find the printer.

On your computer, go to your start menuè control panelè printer
Here you should see your brother printer. Right click on the printer and select “properties” (If you are running windows Vista, make sure select “run as administrator” and then properties)
Go to the “ports” tab



Select “add Port…” and then double click on “standard tcp/ip port”.
This will bring you to the add port wizard, click next.

In the field for “Printer name or IP address” enter in the new IP address of your printer and then press next and finally “finished”.
Make sure to apply the changes.

You should now be able to print.

Thank you,

Mar 28, 2010 | Brother MFC-685cw InkJet Printer

2 Answers

Paper jam MFC 685 CW


Hello there
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 10, 2010 | Brother MFC-685cw InkJet Printer

2 Answers

How to refill the cartridge of mfc 490-cw printer


Trust me, this is the BEST way and the EASIEST way to refill black and color LC61 or LC65 inkjet cartridge from Brother. See the pictures

1. cut the plastic part (see picture). You can use a utility knife or a steak knife (very easy to do)

2. make a hole on the left side (NOT in the midle) and do it straight and don't go deep (see picture)

3. poor the ink with your refill kit and do it straight and don't go deep because the inner side of the cartrigde is made of cheap plastic (like a plastic bag) and you don't want to perforate it

4. put your plug, tape, hot glue or what ever you have to seal the hole.

5. put the cartrigde back in your printer, do a print test and this is it.df2ceb6.jpgd909d62.jpg

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Unplug printer from power. Wait a minute. Take all carts out. Plug machine to power. mfc demands carts. Reinsert carts (have a look if they all filled with ink!!). If asked press 2 (No change) despite you use a new cart press 1 Yes cart changed.

Should work!

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