Question about Hoover U5753-900 WindTunnel Bagless Upright Vacuum

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No suction I've only had my vacuum for a couple of months and it seem I have a similar problem but there is no clear blockage. It seems like I don't have adequate suction that reaches the accessory hoses nor the main one. I'm not sure where to start. I've taken the darn thing apart but I can't see any obvious malfunction. Any suggestions?

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If you have low suction at the end of the hose, then you either have a clog in the hose or a clogged filter. Take the hose off and drop something in it to see if it comes out the other end. If you have suction at the end of the hose, then the dirt inlet by the brush roll is clogged.

Posted on Apr 11, 2008

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My dyson DC24 has very poor suction - all filters clean and hoses seem to be clear. had it for just over a year


Hi there,

I'm sorry to hear your DC24 doesn't seem to be picking up as well as it should be. From your description of the issue, it sounds as if there may be a blockage in the machine - to locate and remove this, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction

You may also want to take a look at the video below to make sure you've washed the filters as we recommend. Use cold water without detergent, and allow at least 24 hours for them to dry completely somewhere warm before replacing them. In normal use, this should be done at least once a month.

I hope this helps - if you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 10, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Low suction


Hi Megan,

I'm sorry to hear you're having difficulties with your DC17. If it doesn't seem to be picking up as well as usual, you may have a blockage somewhere in the machine. To check for this, please follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=954&product=DC17-ANIMAL

Although I note you've already cleaned the filter, please see the video below to check you've done it correctly. In normal use, the filter should be washed at least once every 3-6 months in cold water. Don't use detergent, and allow at least 24 hours for it to dry completely before replacing it.

This should resolve your issue, but if you need any further assistance, please call us free on 1-866-693-9766, or email askdysonUS@dyson.com so we can help.

Kind regards,

Jack
Dyson Online Customer Support


Dec 18, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

No suction at bottom of vacuum. Only suction through hose.


Hi there, I'm sorry to hear you're having difficulties with your DC07. If it doesn't seem to be picking up as well as usual, it's possible that there's a blockage in the system - I'd also recommend giving the filter a wash. The easiest way to check for and remove any blockages is to follow the steps shown in our online support guide: http://www.dyson.com/support/help.asp?article=4&product=DC07-ANIMAL_US The correct way to wash the filter is shown in the video below. Under normal use, this should be done at least once every 3-6 months. Use cold water without detergent, and allow up to 12 hours for the filter to dry completely before replacing it. By clearing any obstructions and washing the filter, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you, and to recommend the best course of action. Kind regards, Jack Dyson Online Customer Support

Sep 10, 2011 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

No suction hoses are clear runs at reduced power


Hi there,

Sorry to hear you're having difficulties with your DC24. If pickup seems to be reduced, and you've checked the cleaner for blockages, you may need to wash the filters. The correct way to do this is demonstrated in the video below.

Under normal use, the filters should be washed at least once a month. Use cold water without detergents, and ensure both filters are totally dry before replacing them - this may take up to 24 hours.

If you have any further questions about using or maintaining your Dyson cleaner, please get in touch with us directly so one of our experts can provide you with the information and assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Aug 21, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

2 Answers

I've bought a dyson dc07 upright vacuum and need to know how to get suction through the hose as opposed to the main machine.


Hi there,

When the cleaner is standing in the upright position, it's engineered to divert suction automatically from the cleaner head to the hose. The correct way to use the hose, wand and dusting tools is shown in the user guide:

http://media.dyson.com/downloads/us/floorcare/manuals/dc07_opmanual_usa.pdf

If there doesn't seem to be any suction coming through the hose when the cleaner is standing upright, you may need to check the machine for blockages. The easiest way to do this is to follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=4&product=DC07-SY-HEPA_US

It's also a good idea to give the filter a wash, as demonstrated in the video below. Under normal use, this should be done at least once every 3-6 months. Use cold water without any detergents, and always make sure the filter is totally dry before replacing it - this may take up to 24 hours.

By clearing any obstructions and washing the filter, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you recommend the best course of action.

Kind regards,

Jack
Dyson Online Customer Support

Aug 18, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

The vacuum seems to have lost a lot of suction power and it is only a month old. Seems like there is a clog or something, all filters are cleaned and after a vacuuming session, nothing is in the...


sounds like there is blockage in the suction hose -- lay the machine down and remove the lower floor plate and clean out the hose area where it bends down to the floor unit ( use a wire coat hanger to fish out the blockage ). also check the main hose for any obstructions.

c...

Feb 17, 2011 | Bissell Cleanview Helix Deluxe Bagless...

2 Answers

Hi, i've had my dirt devil for a couple years now and till a month ago its held up well. we have wood floors in our house and only use it on the scatter rugs but last week it stopped picking up debris. i...


Detach the hose at both ends. Drop a coin or marble down one end. If it rolls free, the hose is okay. If not, the hose is clogged. To clear it hold the wrong end of the hose to the tank and turn on. The reverse suction should clear the blockage. If not, try pushing it clear with a broom stick.
Check the power head where the hose attaches. Drop a coin down from the top. If it gets stuck, there's a blockage there. Try to clear it by pushing the handle of a wooden spoon or similar dull item down to push it clear.
Depending on the noise the vacuum is making, it's also possible some dust/debris got into the motor, causing problems.

Jan 12, 2011 | Dirt Devil Featherlite Bagless Vacuum...

1 Answer

Loss of suction


There is a blockage . Check the small hose under the sole plate

Feb 01, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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