Just bought this printer. All attempts to insert black FINE cartridge (PG-37) have failed; I have tried it with the machine off and also after switching it on.
There is no problem inserting the colour cartridge (CL-38) but every time I insert it first and then try to insert the black cartridge, he colour cartridge just falls down!
Turn on your printer before you attempt to put the cartidges in!
Go here and type "how to install ink" in the search box. Now click on the entry that says "How do I install ink cartridge(s)". You'll see the answer with animated pictures. Basically, you have to lift up on the front edge of the cartridge to lock it in place.
Re solution2/debi t: DOH :) you were right, although I did certainly switch the printer on, just had to press the green button again to LET THE CARTRIDGE CARRIER MOVE INTO THE RIGHT POSITION. It did not only look like there was nothing to put em in - there WAS nothing. Doh!!
Ha ha lol, lucky I got the will to live again ;)
Thanks!
Nicole
Yes, I almost lost my will to live too!
As rebekaah mentioned above (and what all the instruction manuals neglected to point out was), you need to turn the printer on first and allow it to go through its 'routine' and line up the heads for the cartridges to fit into before you even try to insert them.
Anyone who is having problems finding somewhere to 'click them into place' will go 'doh' once they figure that part out.
430 views
Usually answered in minutes!
Dont know how to put any of the two cartridges..there is no place to actually clip it in
mi appare la spia arancio ma la cartuccia e correttamente inserita tutto e a posto ma la sia continua a lampeggiare qualcuno mi sa aiutare
Impossible to fit black cartridge. It will fit the colour slot easily!
i can not put any of the ink cartridges in
cartidges arent fitting properly
I do not know how to properly insert the carteridges into the printer without the black and color ink icons blinking on and off.
I'm having that same problem and I went through the steps provided and my printer still will not print
I have a new printer and i try to insert them and i try to print and it says " Ink is not inserted properly "
there doesn't seem to be an actual slot!!
Loosing the will to live here...
just cant get cartridge to go in dont do what they say should happen
i am totally frustrated.... walk away at each attempt..
the cartridges just slide around.... feel no locking into place
giro
where can i get printer cartridge cl-241 and pg-240
×