Question about Sony Playstation 3 (PS3) Console

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I've just purchased a PS3 for my son. Did upgrades on-line etc. Established a voicemail through my ISP via my secured wireless LAN. He's able to get on-line ok. When he logs into our ISP to check his e-mail he is able to receive ok. He cannot reply, deleat, or send e-mail. When he scrolls up to either the deleat or send button then clicks on the ''X'' button on the controller nothing happens. The ''X'' button works fine on all other web applications etc. This is only PS3 specific. When I try logging onto to my account I get the same symptom. From my laptop or PCs it works fine. Checked with my ISP super tech. He feels this may be a code issue within the PS3. Any thoughts?

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  • Sony Master
  • 6,487 Answers

Yes base from the description of your problem its really a problem with the software of the PS3 , since the button is working fine on other applications so what you can do here is to re flash.reload the PS3 software update on it to refresh the software inside the PS3 that should correct the problem.

Posted on May 25, 2010

  • 1 more comment 
  • Lou Murkowski May 25, 2010

    When I get home tonight I'll go on the site and reload the latest update. Since I do not know if this problem was there prior to the initial update upload I can only assume that something may have been corrupted. Will advise if this works. Tks.

  • Mark Gil
    Mark Gil May 25, 2010

    Yes that is possible that something got corrupted so its really best to reload the software update.

  • Lou Murkowski May 26, 2010

    I'm getting a bit frustrated. Tried to upload current version (3.30) with the PS3. It says it is the latest version and wouldn't allow me to go further. So then I wenty on-line with my PC. Downloaded 3.3 on a memory stick. Tried to upload it to the PS3 and it wouldn't let it happen. Is there any kind of work around to force the updat again? Ideas?

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Posted on Jan 02, 2017

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