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Casio ex-z500 jammed with lense stuck in out position; gears grinding when power applied

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I have just experienced the same problem with the lens jamming. I bought it for my wife having been impressed with the EX-Z500 my daughter bought. She had the same problem last year and paid for an expensive repair, then I found that her partner's sister had also bought one and.......you've guessed it...the lens jammed on that one too.

So that's another three Casio EX-Z500 digital cameras to add to your list of Casio generic lens jamming problems.

Posted on Oct 01, 2008

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I have a casio ex z500. I bought a 8gb sdhc card and it didn't work, so I downloaded the 1.02 version. It takes pictures but now when I insert the card in the memory slot on my computer, the computer is...


The EX-Z500 works with MMC and SD cards. While SDHC cards will fit into the slot, they are electronically incompatible and will not work with this camera.

Feb 26, 2011 | Casio Exilim EX-Z500 Digital Camera

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Hi can you tell me how to get my camera to recognise my sd card on my casio exilim ex-z500. I have tried reformatting but this hasn't worked.


Is it a SD card, or a SDHC (High Capacity) card of more than 8GB? Because the EX-Z500 natively does not support Large-SDHC.

Power off the camera. Press and keep pressed the MENU key, and while doing this, turn on the camera via the ON button. Press the MENU key until the firmware revision is displayed. I suspect you will see V1.01 or V1.00.

And Large-SDHC support is only present in release V1.02 of the Z500 firmware.

You should have the firmware updater-checker software; if not, you can find it on Casio website:

http://support.casio.com/download.php?rgn=4&cid=001&pid=170

This should fix it up. Let me know if it works.

Jun 14, 2010 | Casio Exilim EX-Z500 Digital Camera

1 Answer

My camera lense is stuck and my camera wont turn on


hi...The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes in/out.There is some disturbacnce of the lens arrangement that is preventing the lens from coming in/out.Any of these symptoms above could trigger the camera to shut itself off to protect itself from further damage.

thank u
rate me!!!

Jul 28, 2009 | Casio Exilim Zoom EX-Z80 Digital Camera

1 Answer

How to use


You may download a copy of the manual from here.

May 15, 2009 | Casio Exilim EX-Z500 Digital Camera

1 Answer

Driver for EX-Z500


You don't need a driver.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Nov 15, 2008 | Casio Exilim EX-Z500 Digital Camera

1 Answer

Casio Exilim EX P 600


I am sure you have tried pushing the lense in as it grinds or taking the battery out and reseting this will not help with your problem. What you need to is press the on/off button as the lense is set to retract with your thumb and forfing put a little force in the clock wise direction and make sure your pushing at the base of the lense. So if your looking at the lcd screen you want to be turning it to the left. This should fix your problem it may reoccur at times in that case repeat the same process it saves having to bye a new camera. teva_m@hotmail.com

Dec 11, 2007 | Casio Exilim EX-S600 Digital Camera

1 Answer

Zoom lens stuck in the out position


if ur lens is stuck u are going to have to send it in to be repaired.

Apr 30, 2007 | Casio Exilim EX-Z500 Digital Camera

1 Answer

Casio z500 is not working


sounds like u have a lens error. there has been some kind of damage to ur lens so you are going to have to send it in to be repaired.

Mar 27, 2007 | Casio Exilim EX-Z500 Digital Camera

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