The other day we were watching a movie and the screen "split" into R G B and the bottom half of the picture was curved. Left it off for a couple of hours and it was fine, then it did it again tonight. Any suggestions on where to start looking?
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Re: Strange Picture Issue
Your convergence ICs are getting weak and will need replacing soon. You can get replacement ICs with free installation instructions and free online tech support during the repair which takes about an hour. If you dont know what IC numbers you have in your set . hit the contact link on the lower left section of the front page and give them your model numver and they will email you back with your correct IC numbers. http://servicemanuals.vstore.ca/
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I am having this same problem as this one above (62HM95). The issue I'm having is that it will also not work full screen. I selected the 'Split' option on the remote and the picture on the left is fine... absolutely clean and perfect, with audio. The picture on the right is completely distorted in very strange colors (mostly constant variations of purple), with audio as well. You should note, that the same video information was feed into different imputes to select for the split. In other words, I feed the cable stream into the TV using the component video (Y B R) as well as the coaxial cable and selected both options for the purposes of displaying the same information side-by-side. On screen I selected video option four (4 for color stream HD) and option (0 for cable/antenna). If I highlight either side and select one of them (4 or 0) the screen goes full screen and I see nothing but one solid color of purple. I've researched the purple and they call it 'Electric Purple'. That is all I see... just the solid purple, with the audio. What I have also noticed is that, If toggle between imputes while in the full screen option and come back to either option (4 or 0) the image plays/appears OK for about 2 seconds then goes back to solid purple. I just can't understand why this is happening especially when the on-screen menu displays perfectly fine. I cannot enjoy this TV by only watching half of it in split mode. Besides the multiple replacement bulbs I've had to buy I've completely had it with this TV
Your model doesnt have convergence ICs. You can get the replacement parts and free instructions on how to do the repair at the following link, just click on the contact us link on the lower left hand side of the website and tell them the model number and chassis they respond quickly. http://servicemanuals.vstore.ca/
You could have a bad capacitor 35v 100uf ,1uf 50v ,VERTICAL ICs have 7-11pins depends on which one you need LA7830-or 7833,7835,7836,7837 7838 make sure you get correct part.
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Is the tv still in warranty? The problem is the upper buffer board, it's a small board that controls the upper portion of the screen. You will have to consult a service center to get it, it's very easy to install
It sounds as you desribe, the vertical output IC and or the b+ feed capacitor off the Hi voltage transformer feeding the vert. IC its required voltage. Not a really hard job to replace, but not for a handi person to do. This should be left to the professional, as there are no user serviceable parts inside this set and with the HI voltage and the safety issues its best to call somesone to assist you with this repair. Good Luck