Question about T-Mobile Dash Smartphone
My phone was workin fine when all a sudden i checked my phone and it was frozen white with akinda teared thing on the screen...what do i do
LCD is broken
Posted on Jun 20, 2008
Just today I contacted T-Mobile Support because I was having the same issue. I couldn't get past first the white screen, then the Windows Mobile screen, then back to the white screen and frozen. I couldn't turn it off or back on without taking out the battery. Solution: I had to Hard Reset my phone! You do this by pressing and releasing the on/off button (quickly) while holding down the two soft keys (the keys on either side of the center middle silver key with the white dash - on them. You must continue to hold down the two soft keys even after you have pressed and released the on/off button. Hold those two keys down until words come on the screen asking you to push the green phone button to reset. The problem with this is that your phone is reset to the factory settings so if anything is unsaved - IT'S LOST!
Posted on Jun 25, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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