Question about T-Mobile Dash Smartphone

2 Answers

Screen is frozen( white with a tear look on it)

My phone was workin fine when all a sudden i checked my phone and it was frozen white with akinda teared thing on the screen...what do i do

Posted by on

  • 3 more comments 
  • Dh2908 Jun 22, 2008

    When I turn on my phone it works fine. When I try to use the applications it freezes and I can not see the screen ot kinda looks like the old fuzz from the old black and white TVs.

    I hope you can help me.


  • hmpestates Jun 22, 2008

    my phone started freezing and I can only un freeze by removing the battery and starting over. than one day the screen just went white. I can make calls and hear text messges coming in but the screen is still white. There is no tear or cracked screen

  • miiztasatish Jul 27, 2008

    i was not using my phone, when i pulled my phone out to make a call.. 2/3 of the screen had white streaks going across making it hardly visible to see anything on my phone... phone works fine but the white streaks are a pain, hard to read text messages and watch videos, see anything on the top 2/3 of the screen. anyone with any solution. please help.

  • nando1998 Mar 11, 2009

    i took my mobile out of my pocket then i switched it on and the screen went white

  • jtorres280 May 11, 2010

    I think something happened when I tried to connect to my laptop because now even if i reset the phone, it gets freeze in the T Mobile screen



2 Answers

LCD is broken

Posted on Jun 20, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Just today I contacted T-Mobile Support because I was having the same issue. I couldn't get past first the white screen, then the Windows Mobile screen, then back to the white screen and frozen. I couldn't turn it off or back on without taking out the battery. Solution: I had to Hard Reset my phone! You do this by pressing and releasing the on/off button (quickly) while holding down the two soft keys (the keys on either side of the center middle silver key with the white dash - on them. You must continue to hold down the two soft keys even after you have pressed and released the on/off button. Hold those two keys down until words come on the screen asking you to push the green phone button to reset. The problem with this is that your phone is reset to the factory settings so if anything is unsaved - IT'S LOST!

Posted on Jun 25, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why would the screen be white??

White screen is usually a short or a tear in one of the screens wires..
Only thing i could recommend is warranty which you can't do.

Nothing is going to fix that except opening the phone up and looking to see if there are lose wires or a tear in one of them or anything like that.

May 17, 2015 | Cell Phones

2 Answers

My 5130 phone suddenly stopped white screen entered .stay long time

When this happens, the handset is in a frozen state, and to resolve it you will need to remove the battery while the handset is on and then reinstall it after 1 minute and power up the handset. If this is a continual issue, then you may want to get another handset. If the device is under 1 year old, then it will be covered by the manufacturer's warranty, and your wireless provider can initiate the exchange.

Mar 20, 2011 | Nokia 5130 Cellular Phone

3 Answers

N70 display white please solution mee

Dear friend:
First get the lcd checked
Second connector of lcd
Third display driver crystal IC
Fourth get the smps ic power controller checked
Fifth get the line checked (lcd ic to lcd connector)
and last get the omap (cpu) checked

Nov 25, 2009 | Nokia N70 Cellular Phone

1 Answer

Screen has turned white no display

my screen is not appearing it started last four moths after some few minutes the time comes and when any of the key pad is pushed sudden it will vanish and the screen turns white.

Jun 08, 2009 | Sony Ericsson K750

1 Answer

Display problem

if its not displaying then you need to take it to a mobile repair shop

May 05, 2009 | Cell Phones

1 Answer

White screen with nokia name which is frozen


the phone firmware now is corrupted a new firmware is needed.

to perform that u shud take it to a phone repairshop and tell them "flash my phone"
and tehy knw the next.

plz do rate this post as good as u can so we can help others

Oct 28, 2008 | Nokia N95 Cellular Phone

1 Answer

Frozen screen

Read an old post from 2004.
Doing a hard reset will get the phone working. I just did it on my frozen screen BUT.
It will ask you if you want to erase all data. If you choose "NO" it won't get you past the
frozen screen. If you choose "YES" it will erase all your contacts but you will be able to
use the phone again. If your sim card can work in another phone or you did a recent sync
on your PC then you should be able to retrieve your contacts from there. DO THAT FIRST!
HARD RESET is holding down the ON/OFF button and pushing in the reset button that's
next to the memory card slot on the side. Hope that helps, I didn't want to buy a new phone
so its workin' for me.

Oct 20, 2008 | Palm Treo 750 Smartphone

1 Answer

Ipod Nano 3rd Gen - Screen is white and frozen

start with this

if it doesnt fix it then you most likely have a broken screen.

May 02, 2008 | Apple iPod nano

1 Answer

Outer display is not showing any think

check the display settings in ur mobile . there  is option of 'ON/OFF ' of outer screen  in ur h.set

Sep 26, 2007 | Motorola Mobility RAZR V3i Cellular Phone

Not finding what you are looking for?
T-Mobile Dash Smartphone Logo

Related Topics:

378 people viewed this question

Ask a Question

Usually answered in minutes!

Top T-Mobile Computers & Internet Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

ismael castillo

Level 2 Expert

318 Answers


Level 3 Expert

79077 Answers

Are you a T-Mobile Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides