Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

1 Answer

Dropped a WD passport drive, now it won't load. HELP!

My computer recognizes the WD passport, however, the passport won't "boot" so the computer can retrieve data....????

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  • Anonymous Mar 19, 2014

    cant open my wd passport theres an eject button yet cant be seen and theres a click sound on it while plugged on the computer

×

1 Answer

Unfortunately, these drives are not made to be dropped.

It sounds like it was damaged by the drop which could have rendered the read/write heads inoperable or mis-aligned.

Contact Western Digital for a warranty replacement.

Posted on Apr 29, 2008

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