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HITACHI HARD DRIVE LOCKED

HELLO

I CANNOT GET MY TOSHIBA SATELLITE NOTEBOOK TO BOOT UP. IT HAS A HITACHI HARD DRIVE MODEL NUMBER HTS541616J9S-S1

THANKS

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  • Anonymous Jan 06, 2009

    HELLO

    I CANNOT GET MY TOSHIBA SATELLITE NOTEBOOK TO BOOT UP. IT HAS A HITACHI HARD DRIVE MODEL NUMBER HTS541612J9SA00, HARD DISK LOCK WHEN I TURN ON MY LAPTOP. PLEASE SEND SOLUTION ON THIS MAIL ADDRESS, [email protected]

  • Jeffrey Pemberton
    Jeffrey Pemberton May 11, 2010

    OK. Toshiba took off the bios password...right? So you get in and see all your settings? If the password is stored on the hard drive it's in the firmware and will be tough. But...if it's only in the bios ( actually cmos ) we might lucky, not sure. Would you be willing to go into your bios and write down ALL your settings, and then take out the cmos battery if I told you how to do it? Have to take off the bottom to get at it. ( just several screws ). You'd have to leave it out for 24 hours. This would clear all the settings and hopefully clear the password. Let me know please. Thanks. I apologize for the time it's taking.

  • Jeffrey Pemberton
    Jeffrey Pemberton May 11, 2010

    If you can get into the bios, some laptops have the hard drive lock/unlock feature in the bios. Did you try this? If it's password protected in the bios, did Toshiba happen to tell you what the bios password was? It may be the same one you're looking for. I'll check your reply and I have one more thing to check for you and I'll get right back to you. I know you're in a hurry.

  • Jeffrey Pemberton
    Jeffrey Pemberton May 11, 2010

    Does it ask for a password? I stll need the answers to the other questions please. Thanks.

  • Jeffrey Pemberton
    Jeffrey Pemberton May 11, 2010

    How far does it get? What is on the screen when it stops or reboots? What's your operating system please?

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3 Answers

Hello Oldnovii

Yes the BIOS has a hardsrive lock/unlock feature but thats wherethe password needs to be reset. No TOSHIBA did not tell me what the BIOS password was Client had to pay $ 25 to get it removed now they want $ 100 to remove the hard drive lock.

Posted on Apr 13, 2008

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Hello Oldnovii

Yes it still does ask for a password. The hard drive is locked and cannot be accessed even with a boot ce or locking out the hard drive in the boot sequence in the BIOS setup

Posted on Apr 10, 2008

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Hello Oldnovii
This Toshiba notebook has both a BIOS and hard drive lock on it. The client has already paid $ 25 to the Toshiba depot to have the BIOS lock removed now they want $ 100 to remove the hard drive lock. The hard drive lock cannot be removed by trying to bypass it using a boot cd or disabling the hard drive boot option in the BIOS. Any help will be appreciated since my client has now had the notebook for 2 weeks and cannot use it. Thanks

Posted on Apr 09, 2008

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