Paper travels past the cartridges but jams in the heater rollers (about 3" passes through the rollers, then the paper jams and folds up like an accordion. I have checked the paper path and all rollers operate freely and there is not any other sheets blocking the path. Can you help me find a solution?
Thank you - Jim Weaver email@example.com
There are 3 little black and white rollers under the cover on the back of the printer. They are pushed under the upper rollers. They should be on the outside of the upper rollers. Somehow they got wedged under the upper rollers. This should fix the accordian paper jam.
Being in electronics...we wash printed circuit boards all the time. Why not the fuser. So I did. With a brush, soap & water and blew it off with pressured air. Still had an ocassional jam up even after all of that. Next, I put a **** of paper I put a **** of paper in the oven and baked it for an hour and a half at 170 deg. F. Tried it again and what do you think? In my case the baked paper did the trick. It has been raining here alot and maybe the paper has picked to much moisture.
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.
Re: OKI c3200 Laser Printer...
I would take out the fuser and check for something stuck on the fuser roller. Sometimes you can't see it unless you spin the fuser roller. If you have another fuser, swap it out and see if the problem persists. You can also try 1-800-OKIDATA.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Make sure everything is clean. Please refer to your manual for cleaning instructions; or download a new manual at http://www.okidata.com/ .
Below are how to clear a jam instructions:
How to remove jammed paper
28/07/2013 Paper handling is key to Ensure trouble-free printing. However, paper jams sometime Occur.
You can improve feeding and Avoid paper jams in your OKI printer, by following these simple steps: Loading the Paper: When loading paper, fan the stack of paper before placing it in the tray. This will shake out any paper dust and reduce any static in the paper, two major causes of paper mis-feeds.
- Place the paper in the tray under the tabs.
- Do not fill above the "PAPER FULL" mark.
- Guides Adjust the tray for the correct paper size. Recommended Media: Use paper specified for the printer
When printing on heavy / thick types of paper, it is best to use the manual feed tray at the front of the printer.This will Provide a straighter paper path to Prevent potential paper jams. Cleaning: Periodically wipe the rubber rollers inside the area That holds the paper tray with a soft cloth.
dust Paper and simple wear may cause these rubber rollers to slip and not feed the paper properly.
1. Up to where paper traveled.. If its reached up to Fuser assembly & curl folds accrued under cartridge.. replace Teflon sleeve or Fuser assembly. 2. If paper traveled up to Fuser out(near 2-3 inch)...Clean/replace/flag Fuser out paper sensor 3. If paper traveled up to registration assembly:Clean registration sensors/flags. 4. Check pickup rollers.
This error often comes when there an paper jam or paper tray 1 or paper tray 2 or 3 is empty,make sure that you have enough paper in the trays and secondly make sure that you have there is no paper jam in paper roller, even an tiny particle of paper can cause this error.
Please open all the access of your printer pull out all the paper trays and clean it properly with air blower, this can fix this error.
You will have to pull hard and evenly to remove the paper. Often, the toner has built up on the fuser rollers, and the paper is actually stuck to the rollers. In that case, you will not be able to get all the paper out, it won't do you any good to remove the paper anyway, because the paper will just jam and stick again. Those rollers will need to be replaced. That is a pretty big, technical job.
Don't know how well they are accessed in your machine but the transport rollers likely need to be cleaned/resurfaced or replaced.
This is not normally a DIY project since most units require some disassembly to access the rollers and certain parts of the unit are fussy and easily damaged.
In my estimation, based on a couple of decades of service, the Oki line is the best available.
CLEANING THE FEED ROLLER AND THE PAD Clean the feed roller and the pad when [391: Paper Jam] appears frequently. (1) Remove the paper cassette. (2) Clean the feed rollers (large and small) with tightly wrung wet cloth or an LED lens cleaner. Note! An LED lens cleaner is enclosed in an optional replacement toner cartridge. Feed roller (large) Feed roller (small) (3) Clean the pad on the paper cassette with tightly wrung wet cloth or an LED lens cleaner. Note! • If [392: Paper Jam] appears frequently, clean the second tray (option) in the same way. • If [390: Check MP Tray] appears frequently, clean the feed roller of the multi-purpose tray in the same way. Pad
I have a similar but different model B4300. Several others, & I have found that a small piece of paper 1/2 square may lodge under a plastic guide, holding open a switch. This is very difficult to notice if you don't know where to look.
Open top lid
Remove the ink cartridge/roller drum as a single unit.
Look in the printer at the metal roller in front.
A Plastic strip on top & in front of the roller covers 2 square holes which should look dark. On your LEFT, as you face the unit, there is a small magnetic switch, to the LEFT of the LEFT square hole, under the plastic.
In my case, the paper was seen as white in the hole, and extended under the switch. I was able to grasp it with a small medical forceps, next to the switch. By gently twisting, I pulled it out without taking the unit apart.
The printer then worked perfectly after the paper under the switch was removed.
No worn picker cause it is getting past paper rego area and stopping at the fuser.Check to see if bottom fuser roller (orange rubber one under metal one) is wrincled or the plastic coating is coming off to the side
If not then one of the paper path switchs is sticking sometimes down and not springing back (common) when paper has exited area.there is 3 or 4