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fuse, paper jam, paper feed, what is a fuser, jam

OKI c3200 Laser Printer...

posted by slade52 on Apr 07, 2008

Paper travels past the cartridges but jams in the heater rollers (about 3" passes through the rollers, then the paper jams and folds up like an accordion. I have checked the paper path and all rollers operate freely and there is not any other sheets blocking the path. Can you help me find a solution?
Thank you - Jim Weaver jaweaver@texas-skies.com

Comment by slade52, posted on Apr 08, 2008

I am feeding it Office Max Laser paper. It has worked well for at least a year and probably 6-8 reams.

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Clarification Request

by Joeydonuts, posted on Apr 07, 2008

What kind of paper are you feeding through?
Regular paper or something special?

Solution #1

posted on Apr 18, 2008

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I have a similar issue when using GLOSSY labels stock. I can only print one page at a time or it jams up in the fuser.

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Solution #2

posted on Apr 08, 2008

Joeydonuts

Rank:

Master
Rating: 88%, 9 votes

I would take out the fuser and check for something stuck on the fuser roller. Sometimes you can't see it unless you spin the fuser roller. If you have another fuser, swap it out and see if the problem persists.
You can also try 1-800-OKIDATA.

Comment by Joeydonuts, posted on Apr 27, 2008

Make sure you are choosing a 'Label' stock in the Printer Driver, it does make a difference.

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