Question about 2wire HomePortal 1000HW DSL Modem and Network Router -1000-400210-000_LN_R (1000400210000LNR)

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2wire HomePortal - green power light blinking

I connect the USB wireless to the computer. I install the manager/driver. I enter Serial Number and WPA/WEP(?) number. It starts to install, then says it can't complete, be sure power light is solid green. Nothing on what to do if it isn't.

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Disconnect the power adapter. Reinsert the power adapter directly into the wall socket. Remove any power strips or surge protectors temporarily to ensure that these items are not preventing the 2wire's proper operation. make sure you are using the power adapter that came with the modem. Plug the power adapter into a different wall socket in another room.

Posted on Apr 09, 2008

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Wht should i do to conenct to internet


1. Uninstall or disable all Internet-sharing applications, proxy software and security software such as anti-virus programs or firewalls. Although every program is different, if you choose to uninstall one, you can typically do so by clicking "Start," "Control Panel" and "Add/Remove Software" and then selecting the software you wish to remove. Because Homeportal 1000 comes with its own versions of these programs, this step is essential to avoid conflicts.

2. Connect Homeportal's AC power adapter to the back of your router, and then plug it into a power outlet. The green power light should come on.

3. Connect the router to your
computer. If you're using Ethernet, connect the Ethernet cable to both the router and the Ethernet jack on the back of your computer. If you plan to use USB, follow the same procedure using the USB cable and ports, instead. For a wireless connection, ensure that your wireless card is correctly installed on your PC.

4. Connect the phone cable to the back of your router and then plug it into a phone jack. This will allow the Homeportal 1000 to receive DSL signals from the phone company.

5. Place the Homeportal 1000 installation CD into your CD drive and follow the on-screen instructions to install the necessary software and until finish installation.

We are now ready to browse a website.

Dec 22, 2010 | 2wire HomePortal 1000 Router

1 Answer

Unable to have internet connection with my desktop that is connected to HomePortal (1800HG) by USB but my laptop can connect to internet that is attached to Local Ethernet Connection port; the three green...


Oh my ... This is a question where I dont have to ask for more information.

Pleae connect your desktop to the router using a Cat 5 ethernet cable. I'm not a fan of USB connection for networks ... Ethernet works so much better. Do this even if you have to add a NIC to your computer.

You may find some benefit from using Network Magic, free to download and evaluate. You may like it as much as I do and pay for full extended use NM can perform all your network administrator duties. (I have 5 interconnected networks in my house that connect more than 20 computers)

Thanks for using FixYa.com

Positive comments always welcome

a

Oct 28, 2009 | 2wire HomePortal 1800HG Router...

1 Answer

Cant get the broadband link up


The picture looks like it is a 2wire DSL modem. If this is service from AT&T/SBC you should have gotten filters to put between the phone and the wall jack make sure those are installed. Power off the 2wire modem ( unplug power )Then disconnect all computers and routers you may have from the 2wire router. Plug one computer in to the router then turn on the computer first then plug the power back into the 2wire router. Wait and see if you get an uplink. If not go to this webpage http://homeportal.gateway.2wire.net
The password is probably on the serial number sticker on the 2wire.

Once you are there click on Broadband Link icon. If it says connected you are good to go. If it does not then call the internet provider for registration of 2Wire router to the service

Aug 07, 2009 | 2wire HomePortal 1100 Router...

1 Answer

Can't re-install 2Wire USB Wireless adapter


If you are on windows vista it could be your driver. You can go into safe mode on the computer with F8 while the computer is starting up, then go to the control panel and device manager. Plug the adapter in and remove the driver for it. Download a new driver at http://support.2wire.com/index.php?page=download and install it.

Mar 30, 2009 | 2wire HomePortal 100W (1000-400026-000)...

1 Answer

2WIRE HomePortal 1800HG Router constant disconnecting


I HAD THE SAME PROBLEM , had to contact 2wire directly via email, they were really helpful and solved the problem, this is the email they sent me:
"Thank you for contacting 2Wire Customer Support. The following is intended to answer your inquiry:

In order to properly diagnose this issue, I was hoping you could provide me with some information. How many computers do you have connected to the HomePortal? How are they connected (Ethernet, USB, Wireless or HPNA)? Who is your broadband service provider? If your service provider is SBC?

Second, make sure that all devices that connect to a phone jack in your house that are on the same phone number as the DSL line have filters on them and are plugged into the phone side of the DSL filter. If the phone cord that connects the HomePortal to the wall is not plugged directly into the wall (plugged into a filter, surge protector, fax machine, etc), plug it directly into the wall. Also, check the phone cord and verify that it is no longer than 12 feet. If it is longer than 12 feet long, switch it out with a shorter phone cord and see if the problem replicates.

Third, I need you to access your HomePortal's Management and Diagnostic Console (MDC). You can do this by going to one of the following web addresses while you actually have an Internet connection:

http://home/mangement
http://homeportal/management
http://gateway.2wire.net/management

Once in the MDC, I need you to reply with your serial number and current software version, which can be located under the "System" section on the main page. Next, click on the "Statistics" link on the left side under Broadband Link. I want you to copy and paste the entire ATM and DSL sections into your reply. Also, copy and paste the entire ATM and DSL sections from the "Detailed Statistics" section under Broadband Link into your reply.

Once the above information has been supplied I will have a more accurate idea as to what could be causing your loss of connectivity.


If this response has not answered your question or resolved your issue you may visit our support Website at http://support.2wire.com or reply to this email."

After i sent everything they asked me for, i got an e-mail saying that there was an update available for me trough my portal configuration system ( the UPGRADE THE SYSTEM "view available updates" section)

, and the problem was solved, this was about two years ago, but believe they can still help

Mar 07, 2009 | 2wire HomePortal® 1800HW Router...

1 Answer

Reformamated windows xp and unable to install my 2wire homeportal 100w


you neen the driver from 2wire.com it is called twusb1405 extract to temp folder then unplug the router then plug it back in and it will look for driver direct it to the folder you unzipped it to and hey presto

hope this helps
Andie

Aug 11, 2008 | 2wire HomePortal 100W (1000-400026-000)...

2 Answers

Win98, Linksys USB Adapter, 2wire router... no internet


hi!
sorry if it took a while to get an answer to your question...

anyway, let's begin by ensuring that you have completed installing the drivers & software of your wireless adapter.

launch the linksys wireless program by clicking on the icon for the linksys on the system tray or generally, this can also be launched from the programs menu after clicking on the windows start button.

on the main screen for the linksys, there are 3 tabs: link information, site survey & profiles. select the profiles tab

on the profiles screen, click on the new button to create a new profile. name the profile with a customized ID & click ok.

under choose a net type, select infrastructure mode. enter the SSID (this is your customized ID created on the new profile) & click next.

under network setting select obtain an IP address automatically (DHCP) & click on next.

under security settings choose "disabled" for WEP and leave the rest of the fields blank.

confirm the settings by clicking on yes.

note: you don't need a driver for your 2wire router, ensuring that the 2wire is already working with the ethernet connection.
also make sure you are able to see your devices on the mdc page, go to homeportal/management, local network> device list.

i assume that the mac g4 is able to connect wirelessly to this 2wire modem, am i correct?

please let me know if you have any issues... we'll work this one out, ok?

Apr 16, 2008 | 2wire (1000-400108-001) Router

1 Answer

Limited or no connectivity


make sure wireless switch on laptop is on. since you are using XP, type services.msc on the run box, on the services local page go to wireless zero configuration, check if it has started automatically. then go to your wireless area connection, r. click then view available wireless networks. you shall see your 2wire network as 2wirexxx, where xxx stands for the last 3 nos. of your modem's serial no. connect to that network, it will ask you to enter the wireless key or passphrase. now type in the default wep key, that is the 10-digit nos. at the bottom of your 2wire modem right below the sn 7 it is enclosed in brackets. if you still has limited or no connectivity, check the modem if it is set to use default wep-open encryption. it is done by going to homeportal/management, type your system password, it will lead you to the management & diagnostic console page (mdc), click on wireless under local network. pls check if wep encryption is set to open and it is selected to use default encryption. you can also change the wireless channels & power settings, then click on submit. now try to connect.
Note: you can do the mdc on the desktop.

Apr 08, 2008 | 2wire HomePortal 1800HG Router...

1 Answer

Unable to access homeportal, but internet is ok?! (2wire 1800hw)


I had the same problem. I reset the home portal to factory setting and uninstalled the 2wire software from my main computer. I then reinstalled the system using installation cd that came with 2wire.

Jan 21, 2008 | 2wire HomePortal® 1800HW Router...

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